SUMERIA AU’LYNN WHEELER
Hampstead,North Carolina
Summary
Motivated and detail-oriented Medical Administrative Assistant with hands-on experience in front desk operations, appointment scheduling, patient records management, and insurance verification. Demonstrates strong communication and organizational skills while maintaining HIPAA compliance. Currently working in a fast-paced healthcare environment. Open to remote opportunities such as medical scheduling, customer service, and other administrative support roles within a healthcare or professional services setting.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Right at Home Health Care
08.2024 - Current
- Schedule and confirm appointments for patients and coordinate with healthcare providers
- Send appointment reminders and follow-ups to patients
- Maintain and update accurate electronic and paper-based patient records
- Verify insurance eligibility and benefits; collect payments and manage billing inquiries
- Greet patients, answer phones, and direct patients to appropriate departments
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Perform general office duties including filing, scanning, organizing documents, and maintaining a clean reception area
- Assist with patient intake by gathering medical history and updating records in the EMR system
Medical Administrative Assistant Student
Kittrell Job Corps Center
08.2023 - 07.2024
- Completed work-based learning assignment at Beckford Medical Center
- Provided general office support to medical staff
- Scheduled and confirmed appointments
- Verified insurance information and collected co-pays
- Assisted patients with intake paperwork and coordinated primary care visits
Education
Associate of Science - Health Administration
NC Job Corps
Raleigh, NC07-2024
High School Diploma -
Wake Tech Community College
Raleigh, NC06-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
Timeline
Front Desk Receptionist
Right at Home Health Care
08.2024 - Current
Medical Administrative Assistant Student
Kittrell Job Corps Center
08.2023 - 07.2024
Associate of Science - Health Administration
NC Job Corps
High School Diploma -
Wake Tech Community College
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