Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUMERIA AU’LYNN WHEELER

Hampstead,North Carolina

Summary

Motivated and detail-oriented Medical Administrative Assistant with hands-on experience in front desk operations, appointment scheduling, patient records management, and insurance verification. Demonstrates strong communication and organizational skills while maintaining HIPAA compliance. Currently working in a fast-paced healthcare environment. Open to remote opportunities such as medical scheduling, customer service, and other administrative support roles within a healthcare or professional services setting.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Right at Home Health Care
08.2024 - Current
  • Schedule and confirm appointments for patients and coordinate with healthcare providers
  • Send appointment reminders and follow-ups to patients
  • Maintain and update accurate electronic and paper-based patient records
  • Verify insurance eligibility and benefits; collect payments and manage billing inquiries
  • Greet patients, answer phones, and direct patients to appropriate departments
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality
  • Perform general office duties including filing, scanning, organizing documents, and maintaining a clean reception area
  • Assist with patient intake by gathering medical history and updating records in the EMR system

Medical Administrative Assistant Student

Kittrell Job Corps Center
08.2023 - 07.2024
  • Completed work-based learning assignment at Beckford Medical Center
  • Provided general office support to medical staff
  • Scheduled and confirmed appointments
  • Verified insurance information and collected co-pays
  • Assisted patients with intake paperwork and coordinated primary care visits

Education

Associate of Science - Health Administration

NC Job Corps
Raleigh, NC
07-2024

High School Diploma -

Wake Tech Community College
Raleigh, NC
06-2023

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry

Timeline

Front Desk Receptionist

Right at Home Health Care
08.2024 - Current

Medical Administrative Assistant Student

Kittrell Job Corps Center
08.2023 - 07.2024

Associate of Science - Health Administration

NC Job Corps

High School Diploma -

Wake Tech Community College
SUMERIA AU’LYNN WHEELER