Summer Britton
Fort Camobell,KY
Summary
Experienced RMA with four years of experience in Neurology Specialty Clinic . Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities . Reliable Medical Support professional with experience in both clinical and administrative task. Expertly assist with office operations and physician support by gathering patient information cheerful during each patient interaction to improve patient experience and contributed to maintaining a positive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
John M Colby MD, Llc
1724 Kenton St Suite 1A , KY
06.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment, 4 exam rooms.
- Documented vital signs and health history for up to 15 patients a day in clinic environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight, body temperature, pulse, and pulse ox, and respiratory rate
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Taught patients about medications, procedures, and care plan instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Liaised with patients and addressed inquiries, appointment requests, and billing questions.
- Efficiently performed insurance verifications, pre-certifications, and pre-authorization functions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Supported duties for diagnostic and technical treatment procedures, preparing patients for Nerve Conduction Studies, EMG, and Occipital Neuralgia Injections.
- Completed EEGs on patients as ordered by physician.
- Maintained inventory,monitored expiration dates, and ordered supplies as needed.
Education
Some College (No Degree) - Psychology
Ashford University
San Diego, CAVocational Training Certificate - Medical Assisting
Ross College
Hopkinsville 06.2018
High School Diploma -
Jefferson Morgan High School
Jefferson, PA 06.1996
Skills
- Appointment Scheduling
- Clear Communication
- Completing Insurance Forms
- Multi-line Telephone System Operation
- ]Multitasking and Prioritization
- Critical Thinking
- Check-In and Check-Out Procedures
- Cleaning and Organizing
- Treatment Room Preparation
- Vitals Collection and Documentation
- Electronic Charting
- Sanitizing and Cleaning
Certification
- RMA - Registered Medical Assistant
- CPR
- BLS
- AED
Timeline
Registered Medical Assistant
John M Colby MD, Llc
06.2018 - Current
Some College (No Degree) - Psychology
Ashford University
Vocational Training Certificate - Medical Assisting
Ross College
High School Diploma -
Jefferson Morgan High School