Summer DaFermo
Alamosa,CO
Overview
11
11
years of professional experience
Work History
PSE Clerk
United States Postal Service, USPS
07.2023 - Current
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Loaded and unloaded shipping containers and vehicles.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Provided service and sales to walk-in customers.
- Used automated mail processing equipment to sort and collate mail.
- Moved bulk containers and large parcels with forklifts.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Monitored inventory of postage stamps and made orders to replenish.
- Upsold postal services like insurance and tracking.
- Weighed mail and computed pricing amounts.
- Prepared reports to track mail volumes, fees and other related data.
- Used computer systems to track packages and update client information.
- Added accurate data entry into computer system to complete transactions.
Certified Nurse Assistant (C.N.A)
San Luis Care Center
03.2022 - 05.2023
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Laboratory Assistant
San Luis Valley Regional Medicial Center
01.2022 - 02.2022
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Obtained samples for testing following standard protocols.
Certified Nursing Assistant (C.N.A)
Evergreen Nursing Home
07.2021 - 01.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Server
Hunan Family Restaurant
01.2017 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Fresh Cut Clerk
Safeway
02.2017 - 05.2017
- Wrote out and prepared deli tray and special orders.
- Received inventory and verified receipt of ordered products.
- Cleaned and sanitized equipment used for service or stocking food service products.
- Prepared deli cases by placing products in fresh pans and rotating products.
Training Crew
McDonald's
03.2013 - 02.2015
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Monitored participant workflow and behaviors throughout training process.
- Developed effective training plans based on department needs and objectives.
Certified Nursing Assistant (C.N.A)
San Luis Care Center
05.2012 - 04.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
GED -
Trinidad State Junior College
Alamosa, CO01.2019
Skills
- Problem-Solving Skills
- Materials Movement
- Equipment Operation
- Creative Solutions
- Standard Operating Procedure
- Performance Goals
- Documentation
- Team Collaboration
- Customer Experience
- Safe Work Methods
- Workplace Safety
- Client Support
Timeline
PSE Clerk
United States Postal Service, USPS
07.2023 - Current
Certified Nurse Assistant (C.N.A)
San Luis Care Center
03.2022 - 05.2023
Laboratory Assistant
San Luis Valley Regional Medicial Center
01.2022 - 02.2022
Certified Nursing Assistant (C.N.A)
Evergreen Nursing Home
07.2021 - 01.2022
Fresh Cut Clerk
Safeway
02.2017 - 05.2017
Server
Hunan Family Restaurant
01.2017 - 01.2020
Training Crew
McDonald's
03.2013 - 02.2015
Certified Nursing Assistant (C.N.A)
San Luis Care Center
05.2012 - 04.2014
GED -
Trinidad State Junior College
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