SUMMER DALE
Washington
Summary
Recent Health Science graduate with clinical healthcare experience, leadership responsibilities, and a strong foundation in medical terminology, anatomy, microbiology, and business management. Proven ability to build relationships, communicate effectively with diverse populations, and thrive in fast-paced environments. Seeking to leverage clinical expertise and customer-focused experience in an entry-level sales role.
Overview
3
3
years of professional experience
Work History
Lead Desk Assistant
California State University Channel Islands
08.2025 - 05.2026
- Supervised and supported a team of 19 Desk Assistants serving approximately 1,500 student residents.
- Assisted with recruitment, interviewing, onboarding, and training of Housing Department staff.
- Resolved resident concerns while maintaining exceptional customer service standards.
- Partnered with university staff to ensure efficient office operations.
Desk Assistant
California State University Channel Islands
08.2024 - 05.2025
- Provided front-line customer service to residents, guests, and university staff.
- Managed phone communications, administrative support, and daily office operations.
- Built strong relationships with residents while addressing questions and concerns.
Medical Assistant
Dr. Gorenberg Allergy & Asthma Clinic
05.2023 - 08.2023
- Built strong patient relationships while supporting allergy and asthma treatment plans.
- Administered immunotherapy injections, conducted allergy testing, and compounded customized allergy serums.
- Managed insurance verification, scheduling, patient intake documentation, and collections.
- Supported staff training and mentored nursing students in clinical procedures.
Education
Bachelor of Science - Health Science, Business Management
California State University Channel Islands
05-2026
Skills
- Customer service
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Objection handling
- Performance improvement
- Strategic planning
- Complex Problem-solving
- Time management
- Team leadership
Accomplishments
- Promoted from Desk Assistant to Lead Desk Assistant.
- Participated in employee recruitment and hiring processes.
- Trained and mentored new staff members.
- Led a student advocacy initiative that resulted in expanded campus dining options.
Timeline
Lead Desk Assistant
California State University Channel Islands
08.2025 - 05.2026
Desk Assistant
California State University Channel Islands
08.2024 - 05.2025
Medical Assistant
Dr. Gorenberg Allergy & Asthma Clinic
05.2023 - 08.2023
Bachelor of Science - Health Science, Business Management
California State University Channel Islands