Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic

Summer Gonzalez

El Paso,TX

Summary

Results-driven individual with a commitment to hard work and continuous learning. Strong multitasking capabilities combined with a passion for helping others. Skilled in fostering relationships and providing assistance in diverse environments.

Overview

13
13
years of professional experience

Work History

Cashier

Burlington
El Paso, TX
07.2025 - Current

Assisted in loading and unloading trucks to support inventory management. Helped maintain organization in fitting room area for customer convenience. Operated cash register to process customer transactions efficiently.

Customer Service Representative

American Express
El Paso, TX, US
09.2022 - 08.2024
  • Oversaw customer interactions to guarantee high-quality service for American Express card members. Addressed and resolved card-related issues to maintain customer loyalty. Cultivated a premium service experience for all card members.

Customer Service Representative

American Express
El Paso, TX, US
09.2022 - 08.2024
  • Oversaw customer interactions to guarantee high-quality service for American Express card members. Addressed and resolved card-related issues to maintain customer loyalty. Cultivated a premium service experience for all card members.

Customer Service Representative

FULLBEAUTY Brands
El Paso, TX, US
02.2021 - 09.2022
  • Customer service representative assisting customers with order or issues they may be having with their orders providing a wonderful customer experience with the company make sure all their questions get answered and Their issues resolved

Customer Service Representative

FULLBEAUTY Brands
El Paso, TX, US
02.2021 - 09.2022
  • Customer service representative assisting customers with order or issues they may be having with their orders providing a wonderful customer experience with the company make sure all their questions get answered and Their issues resolved

Customer Service

FULLBEAUTY Brands
El Paso, TX, US
11.2016 - 04.2018
  • Telemarketing Placing orders for customer And assisting with any problems They have received About their orders assisting them As They Look At The Clothing And Items They Are Purchasing.

Customer Service

FULLBEAUTY Brands
El Paso, TX, US
11.2016 - 04.2018
  • Telemarketing Placing orders for customer And assisting with any problems They have received About their orders assisting them As They Look At The Clothing And Items They Are Purchasing.

Customer Service Representative

Alorica
El Paso, TX, US
08.2015 - 11.2016
  • As A Customer service rep At alorica An inbound Call Center working there Assisting customer With any questions They had In regard To Their AT&T Bill or service. Assisting customers with any questions They May have Had. Also Sales Environment Try To sell customers Better or new devices.

Customer Service Representative

Alorica
El Paso, TX, US
08.2015 - 11.2016
  • As A Customer service rep At alorica An inbound Call Center working there Assisting customer With any questions They had In regard To Their AT&T Bill or service. Assisting customers with any questions They May have Had. Also Sales Environment Try To sell customers Better or new devices.

Usher/Ticket Taker

Cinemark Theaters
El Paso, TX, US
06.2013 - 08.2015
  • Hands on Customer service Welcome Customer Assist To Their destination. Take tickets and point them to their Designated theater. Assist customers with any questions concerns they've Had.

Usher/Ticket Taker

Cinemark Theaters
El Paso, TX, US
06.2013 - 08.2015
  • Hands on Customer service Welcome Customer Assist To Their destination. Take tickets and point them to their Designated theater. Assist customers with any questions concerns they've Had.

Education

High school diploma - undefined

Riverside High School
El Paso, TX
01.2015

Skills

  • Customer Service
  • Typing
  • Communications
  • Multi-Line Phone System
  • Call Center
  • Customer Support
  • Customer Care
  • Telemarketing
  • Fashion
  • Communication skills

Additional Information

Hard working employee, Very quick learner, Great with people, Multitasker, Enjoy interacting with people and helping people.

Personal Information

  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Timeline

Cashier

Burlington
07.2025 - Current

Customer Service Representative

American Express
09.2022 - 08.2024

Customer Service Representative

American Express
09.2022 - 08.2024

Customer Service Representative

FULLBEAUTY Brands
02.2021 - 09.2022

Customer Service Representative

FULLBEAUTY Brands
02.2021 - 09.2022

Customer Service

FULLBEAUTY Brands
11.2016 - 04.2018

Customer Service

FULLBEAUTY Brands
11.2016 - 04.2018

Customer Service Representative

Alorica
08.2015 - 11.2016

Customer Service Representative

Alorica
08.2015 - 11.2016

Usher/Ticket Taker

Cinemark Theaters
06.2013 - 08.2015

Usher/Ticket Taker

Cinemark Theaters
06.2013 - 08.2015

High school diploma - undefined

Riverside High School
Summer Gonzalez