Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Summer Heidenreich

Rexburg,ID

Summary

Dynamic sales professional with a proven track record at Jensen Jewelers of Idaho, excelling in effective communication and complaint handling. Skilled in developing promotional strategies that consistently exceed sales goals. Adept at building trusting and strong customer relationships, and enhancing team performance in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Apartment Manager

Connextions Property Management
Rexburg, ID
02.2025 - Current
  • Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
  • Coordinated apartment turnover process between tenants and cleaning staff.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Enforced rules and regulations in a respectful, yet efficient manner.
  • Organized move-in and move-out procedures for new or departing tenants.

Sales Associate

Jensen Jewelers of Idaho
Rexburg , ID
05.2024 - 02.2025
  • Developed promotional strategies to increase sales volume.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.

Hospitality Team Member

The Keg Steakhouse + Bar
Langley, BC
03.2021 - 01.2024
  • Greeted guests in a friendly and professional manner.
  • Maintained cleanliness of dining area, kitchen, and other areas of the restaurant.
  • Resolved customer disputes in a timely fashion.
  • Communicated effectively with team members to ensure smooth operations during peak hours.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

Bachelor of Science - Virtual Design And Construction

Brigham Young University Idaho
Rexburg, ID
07-2027

Associate of Applied Science - Architecture

Brigham Young University Idaho
Rexburg, ID
07-2027

Minor - Home Design

Brigham Young University Idaho
Rexburg, ID
07-2027

Skills

  • Effective communication
  • Exceeds sales goals
  • Money handling
  • Appointment scheduling
  • Audit programs and processes
  • Complaint handling
  • Welcoming all customers
  • Team building

Certification

  • Master Jeweler Sales Certification
  • Serving it right BC
  • CPR A,B,C
  • Emergency First Aid

References

References available upon request.

Timeline

Apartment Manager

Connextions Property Management
02.2025 - Current

Sales Associate

Jensen Jewelers of Idaho
05.2024 - 02.2025

Hospitality Team Member

The Keg Steakhouse + Bar
03.2021 - 01.2024

Bachelor of Science - Virtual Design And Construction

Brigham Young University Idaho

Associate of Applied Science - Architecture

Brigham Young University Idaho

Minor - Home Design

Brigham Young University Idaho