Summer Morin
Tonawanda,NY
Summary
To obtain gainful employment with a growing company. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
14
14
years of professional experience
Work History
Senior Subrogation Litigation Adjuster
GEICO
10.2009 - Current
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Answered questions posed by insured and attorneys.
- Negotiated settlement agreements to resolve disputes.
- Exceeded goals through effective task prioritization and great work ethic
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Resolved conflicts and negotiated mutually beneficial agreements between parties
INTERNET CLAIMS ADJUSTER
03.2012 - 12.2015
- Handles documents and inquiries countrywide
- Set up new losses
- Review claims to determine if there is a dispute
- Assign claims to the correct handling adjuster.
- Identified issues, analyzed information and provided solutions to problems
- Developed and maintained courteous and effective working relationships
- Exceeded goals through effective task prioritization and great work ethic
Claims Representative
GEICO
10.2009 - 03.2012
- Interviewed policyholders to verify information and obtain additional details.
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Interviewed policyholders to verify information and obtain additional details
Education
Paralegal Studies
Erie Community College
Skills
- Settlement Negotiation
- Claims Evaluations
- Investigation Documentation
- Claims Procedures
- Insurance Claims Cases
- Customer Experience
- Payment Arrangements
- Customer Inquiries
- Subrogation Expertise
Timeline
INTERNET CLAIMS ADJUSTER
03.2012 - 12.2015
Senior Subrogation Litigation Adjuster
GEICO
10.2009 - Current
Claims Representative
GEICO
10.2009 - 03.2012
Paralegal Studies
Erie Community College
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