Summer Olson
Riverside,CA
Summary
Office coordinator with experience in problem-solving and team collaboration. Successfully managed incoming EMS calls and coordinated schedules for the EMS team, ensuring effective operations and timely service delivery.
Overview
30
30
years of professional experience
Work History
Office Coordinator
Dry County Restoration
Corona, California
04.2023 - 02.2025
- Managed incoming EMS calls and directed inquiries to appropriate personnel.
- Scheduled EMS inspections and coordinated calendars for EMS team members to start mitigation.
- Maintained EMS filing systems, and updated EMS documents for easy access.
- Prepared EMS reports for the insurance company.
- Created and maintained EMS filing systems, both paper and electronic.
- Followed up with customers and insurance companies' inquiries via phone or email promptly.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Collaborated closely with staff to effectively smooth and improve office operations.
- Managed and distributed incoming and outgoing ITEL for the insurance company and reconstruction department.
- Managed, scheduled, and coordinated office functions for employees.
- Issued work schedules, EMS assignments, and EMS deadlines for office or administrative staff.
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems related to employee performance, EMS equipment, and work schedules.
Purchasing Manager
Otto Aviation, LLC.
Yorba Linda, California
10.2015 - 10.2020
- Sourced vendors, built relationships, and negotiated prices.
- I purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Prepared purchase orders by obtaining part numbers and alternate part numbers at the engineers' request.
- Received part numbers directly from Engineering; verifying specifications and prices with multiple vendors.
- Provided lead times for all orders to management and the requesting engineer.
- Arranged shipping to multiple locations.
- Worked in direct contact with Accounting.
- Drive to the vendor to pick up the purchased part when necessary.
- Verify receipt of items by comparing items received with items ordered, keeping track of all back orders.
- Supporting quality assurance, documents, and certifications.
- Keep information accessible by sorting, scanning, and filing documents.
- I answered the multi-line phone system and directed calls.
- Keep all hardware stocked.
General Office Worker
Otto Labs
Yorba Linda, California
02.2014 - 02.2015
- Organized and maintained filing systems for easy document retrieval.
- Handled incoming calls and directed inquiries to appropriate departments.
- Processed incoming and outgoing mail efficiently for timely communication.
- Supported inventory management by tracking office supplies and placing orders.
- Maintained cleanliness and organization of common areas in the office environment.
- Assisted with the preparation of reports using MS Word and Excel.
- Ensured that all office supplies were stocked and ordered necessary items when needed.
- Performed general office duties such as photocopying, faxing, mailing, and scanning documents.
- Organized filing systems to store hard copy documents and electronic records.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Delivered messages and ran errands.
Hairstylist
Family Cuts
Riverside, California
02.2001 - 02.2014
- Built a loyal clientele through exceptional customer service, and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and chemical services.
- Maintained cleanliness of the workspace, ensuring a safe and welcoming environment.
- Scheduled customer appointments.
- Processed payments, entered sales in the register for prompt customer service.
- Counted and documented the opening and closing cash amounts daily.
- Provided exceptional customer service, ensuring client satisfaction, and repeat customer service.
Waste Treatment Operator
Brea Green Recycling
Brea, California
07.1998 - 03.2000
- Responsible for opening the facility daily.
- Greet and assist the public.
- Operated the weight station scales.
- Received and processed payments.
- Recorded daily logs of materials processed for accuracy and regulatory compliance.
Floral Assistant
Yorba Linda Flowers
Yorba Linda, California
09.1994 - 11.1998
- Assisted in arranging floral displays for various occasions and events.
- Maintained cleanliness and organization of work areas and equipment.
- Prepared floral materials by cutting stems and removing foliage as needed.
- Monitored inventory levels of flowers and supplies for timely restocking.
- Learned proper handling techniques for various types of flowers and plants.
- Unpacked boxes of fresh cut flowers from wholesalers and suppliers and stored them properly according to type and species.
- Organized floral arrangements in the store's display cases.
- Set up displays in the store window promoting seasonal products or special offers.
- Assisted with designing centerpieces for corporate events or other functions as requested.
- Assisted customers with selecting and purchasing flowers for special occasions.
- Operated cash register during peak hours while providing excellent customer service.
Education
Cosmetology License - Cosmetology
Fullerton College
Fullerton, CA02-2001
Some College (No Degree) - Gender Studies
Fullerton College
Fullerton, CAHigh School Diploma -
Troy High School
Fullerton, CA06-1995
Skills
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Supplier relationship management
- Purchase order processing
- EMS coordination
- Filing systems
- Inventory management
References:
- Collin Togneri - 714/930-5161 Dry County Restoration; CFO, Operations Manager.
- Joseph Vargas - 310/503-6106 - Otto Avation; Mechanical Engineer.
Timeline
Office Coordinator
Dry County Restoration
04.2023 - 02.2025
Purchasing Manager
Otto Aviation, LLC.
10.2015 - 10.2020
General Office Worker
Otto Labs
02.2014 - 02.2015
Hairstylist
Family Cuts
02.2001 - 02.2014
Waste Treatment Operator
Brea Green Recycling
07.1998 - 03.2000
Floral Assistant
Yorba Linda Flowers
09.1994 - 11.1998
Cosmetology License - Cosmetology
Fullerton College
Some College (No Degree) - Gender Studies
Fullerton College
High School Diploma -
Troy High School