Summer Robbins
Sitka,AK
Overview
11
11
years of professional experience
Work History
Waitress Server/ Waitress Trainer
Bayview Pub
SItka, AK
03.2023 - Current
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns.
- Trained new employees to perform duties.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Fashioned congenial connections with repeat customers by engaging in pleasant conversations.
- Greeted customers, answered questions and recommended specials to increase profits.
Professional Cleaner
self employed
Sitka, AK
02.2019 - Current
- Demonstrated efficiency by cleaning diverse households promptly
- Showed trustworthiness by respecting client privacy
- Sanitized kitchen appliances including microwaves, refrigerators, ovens.
- Cleaned bathrooms including toilets, showers and tubs, sinks and counters.
- Maintained positive reputation through effective rapport building
Delivery Driver
Yuyo's
Sitka, Alaska
11.2020 - 03.2023
- Prepared pizzas according to customer specifications.
- Ensured all food safety regulations were followed during preparation process.
- Delivered orders in a timely manner, maximizing time management using the fastest routes to assure the quickest delivery to every customer.
- Managed till and book reports at the end of the night to ensure accurate reports.
- Engaged in frindly conversation to bring back repreat customers.
Lead Waitress
Agave Mexican Restaurant & Tequila Bar
Sitka, AK
08.2019 - 08.2020
- Greeted guests and provided menu information.
- Trained new servers on restaurant policies, procedures, service techniques, and safety standards.
- Provided customer service by taking orders, serving food and beverages, and addressing complaints or concerns.
- Balanced cash register at the end of each shift.
- Maintained a clean work area throughout the shift to ensure an inviting atmosphere for customers.
- Processed payments from customers using point-of-sale systems or cash registers.
Shop Owner
Indian Village Artists
Sitka, AK
06.2015 - 09.2018
- Planned in-store displays to attract shoppers and promote products.
- Provided excellent customer service to ensure customer satisfaction.
- Established policies regarding pricing, promotions, refunds, returns.
- Strengthened brand exposure by adding diverse, local artworks to products sold in the shop.
- Ensured timely completion of tax filings
- Built strong relationships with people to ensure repeat customers
- Established a consistent schedule to enhance dependability within the community.
- Maintanied inventory by ordering stock as needed
- Optimized inventory managment by accurately ordering necessary supplies for increasing the production of highly demaded products
Lead Waitress/ Lead Hostess
Westmark Hotels
Sitka, AK
06.2013 - 10.2016
- Assigned seating to guests and monitored wait list.
- Prepared daily sections for servers
- Developed clear and concise FOH side work lists for all employees
- Established positive work relationships with colleagues to foster a harmonious and efficient work environment.
- Participated in team meetings to discuss new menu items or changes in policy.
- Established inviting atmospheres and delivered attentive customer service, assuring repeat clientele.
Education
GED -
Sitka High School
Sitka, AK10-2012
Skills
- Safe Food Handling
- Order Accuracy
- Customer Service
- Guest Relations Management
- Menu Recommendations
- Problem-Solving
- Planning and execution
Professional Summary
As an experienced service industry worker, and small business owner the advertisement for sales representative for Sysco sparked my interest. I believe you will find that my qualifications and personal strengths align with your needs and mission. I bring a comprehensive set of skills that I believe will be valuable to Syscos team. I am a quick learner and very good at adapting my current abilities for any role presented before me. In my service industry and small business owner role, I honed my abilities in customer service and tableside service, providing a firm foundation of confidence, accuracy, reliability and trust. I believe this would all be very valuable for the position of Sales representative.
My customer service, people-centric nature, and compassion have afforded me excellent communication skills and great bonds all around with not only co-workers and management but also cliental. I am excited to contribute my talents and proficiency in teamwork toward your team efforts. As an engaging communicator with a proven track record in item promotion, my focus on building strong professional relationships has been a beneficial asset throughout my career. Please review my enclosed resume for a more in-depth illustration of my work history.
Personal Information
Title: Restaurant Server
Affiliations
- Hunting, fishing, hiking, all Alaskan family orientated girl!
Timeline
Waitress Server/ Waitress Trainer
Bayview Pub
03.2023 - Current
Delivery Driver
Yuyo's
11.2020 - 03.2023
Lead Waitress
Agave Mexican Restaurant & Tequila Bar
08.2019 - 08.2020
Professional Cleaner
self employed
02.2019 - Current
Shop Owner
Indian Village Artists
06.2015 - 09.2018
Lead Waitress/ Lead Hostess
Westmark Hotels
06.2013 - 10.2016
GED -
Sitka High School
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