Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Schmidt

St. Petersburg,FL

Summary

Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Successfully managed high-volume dining environments, optimizing table turnover and enhancing guest experiences. Skilled in money handling and phone etiquette, while training new staff to uphold service excellence.


Overview

2
2
years of professional experience

Work History

Hostess

Parkshore Grill
05.2022 - 06.2024
  • Managed reservations and took walk-ins, organizing them to optimize time, efficiency and table-turnover.
  • Spoke with customers over the phone to provide information on the restaurant, make reservations, and take to-go orders while providing a pleasant customer experience.
  • Facilitated to-go orders, inputting them on the TOAST system, taking payment, and making sure all customer requests were satisfied.
  • Managed tips for host and expo staff.
  • Trained new hosts.

Education

High School Diploma -

St. Petersburg Highschool
St. Petersburg, FL
05-2024

Bachelor of Science - Environmental Engineering

University of Florida
Gainesville, FL
05-2028

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Money handling
  • High volume dining

Timeline

Hostess

Parkshore Grill
05.2022 - 06.2024

High School Diploma -

St. Petersburg Highschool

Bachelor of Science - Environmental Engineering

University of Florida
Summer Schmidt