Summary
Overview
Work History
Education
Skills
Timeline
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Summer Smith

Los Angeles ,United States

Summary

Seasoned Senior Property Manager with a proven track record at Avenue5, enhancing operational efficiency and tenant satisfaction through strategic improvements and robust leadership. Expert in maintenance coordination and fostering strong tenant relations, significantly reducing vacancy rates. Skilled in Yardi and adept at overseeing a dedicated team, consistently delivering above-market performance.

Overview

5
5
years of professional experience

Work History

Senior Property Manager

Avenue5
08.2023 - 12.2024
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Organized community events for residents, fostering positive relationships between tenants and management staff.
  • Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
  • Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Completed regular performance evaluations of on-site staff members, identifying areas for growth or improvement as needed.
  • Oversaw three separate properties totaling 600+ unit managed high levels of delinquencies high levels of evictions, working with attorneys and paralegals.

Senior Property Manager

Avenue5
08.2021 - 08.2023
  • Improved overall operational efficiency by implementing new software solutions for work order management and communication purposes.
  • Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
  • Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.
  • Enhanced property value through strategic capital improvement projects and regular upkeep.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Streamlined property management processes for improved efficiency and cost savings.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Property Manager

Avenue5
08.2021 - 01.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.

Assistant Property Manager

Avenue5
08.2019 - 08.2021
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Organized community events for residents, fostering positive relationships between tenants and management staff.
  • Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
  • Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Completed regular performance evaluations of on-site staff members, identifying areas for growth or improvement as needed.

Education

Real Estate - Real Estate

Aceable Agent
Los Angeles, CA

Event Coordinating -

QC Event School
Seattle, WA

High School Diploma -

Mariner High School
Everett, WA
06.2012

Skills

  • Property inspections
  • Maintenance coordination
  • Tenant relations
  • Customer service
  • Yardi
  • CRM
  • Rent Cafe
  • Entrata
  • Butterfly Mx
  • Elise AI
  • Conversion logix
  • Budgeting

Timeline

Senior Property Manager

Avenue5
08.2023 - 12.2024

Senior Property Manager

Avenue5
08.2021 - 08.2023

Property Manager

Avenue5
08.2021 - 01.2022

Assistant Property Manager

Avenue5
08.2019 - 08.2021

Real Estate - Real Estate

Aceable Agent

Event Coordinating -

QC Event School

High School Diploma -

Mariner High School

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Summer Smith