Summer Smith
Twin Lakes,WI
Summary
Driven individual with experience in fast-paced, detail-driven environments. Demonstrated success maintaining accuracy, improving workflow efficiency, and supporting team operations to meet high performance standards. Recognized for dependability, strong attention to detail, and a consistent work ethic that contributes to reduced errors and smooth daily operations. Adaptable and quick to learn, with a commitment to delivering quality results and supporting organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
05.2022 - Current
- Reviewed and verified customer information and insurance provider information.
- Coordinated verification and filling of more than 700 daily prescriptions in high-volume retail pharmacy environment.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Accurately typed in prescriptions, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Women's Senior Lead
Old Navy
06.2020 - 05.2022
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Gained strong leadership skills by managing projects from start to finish.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information, and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
Assistant Teacher
Little Sprouts Learning Center
12.2018 - 03.2020
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Created safe and nurturing learning environment for preschoolers.
Manager
Waynes Pizza
10.2014 - 12.2018
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Tanning Consultant
Burlington Tan
01.2017 - 05.2017
- Educated clients on health and safety of tanning facilities and procedures.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
- Exceeded monthly tanning product and membership sale quotas.
- Maintained clean and stocked front counter area.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Informed and demonstrated how to use tanning equipment to new clients.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Education
High School Diploma -
Badger High School
Lake Geneva, WISkills
- Advanced math skills
- Pharmacy operations
- Proficient in manual and automated dispensing
- Point of sale systems proficiency
- HIPAA compliance
- Prescription labeling
- Problem-solving skills
- Patient confidentiality
- Strong attention to detail
- Customer service
- Filling prescriptions
- Accurate data entry
- Insurance eligibility verification
- Effective time management
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Walmart
05.2022 - Current
Women's Senior Lead
Old Navy
06.2020 - 05.2022
Assistant Teacher
Little Sprouts Learning Center
12.2018 - 03.2020
Tanning Consultant
Burlington Tan
01.2017 - 05.2017
Manager
Waynes Pizza
10.2014 - 12.2018
High School Diploma -
Badger High School