Summary
Overview
Work History
Education
Skills
Timeline
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Summer Steffy

Summary

Professional in therapeutic field with strong foundation in supporting speech-language pathologists. Known for reliability, adaptability, and collaborative spirit. Proficient in patient care and therapy implementation, ensuring consistent and effective results.

Overview

4
4
years of professional experience

Work History

Server

Renzi's Catering
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Front Desk Coordinator

Nicholas Sebastian Salon & Spa
09.2021 - Current
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
  • Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Collaborated with team members to address guest needs and ensure seamless operations.
  • Trained all staff on front desk procedures and policies.

Speech-Language Pathologist Intern

Ivy Rehab for Kids
01.2023 - 04.2023
  • Liaised with Speech Language Pathologist to conduct speech and language screening to assess needs for intervention and treatment.
  • Performed clerical duties to prepare therapy materials and schedule exercises and activities.
  • Monitored young children with cognitive and motor developmental delays to provide supportive services.
  • Supported, identified and celebrated developmental milestones to enhance relationship with patient.

Education

Post-Degree Certificate - Communication Sciences And Disorders

Maryville University of Saint Louis
St. Louis, MO
05-2025

Bachelor of Science - Exercise Science

West Chester University of Pennsylvania
West Chester, PA
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Memory retention
  • Professional appearance
  • Team collaboration
  • Patience and empathy
  • Reliability
  • Infant and toddler care experience
  • Child Development Understanding
  • Multitasking and organization
  • Special needs experience

Timeline

Server

Renzi's Catering
04.2023 - Current

Speech-Language Pathologist Intern

Ivy Rehab for Kids
01.2023 - 04.2023

Front Desk Coordinator

Nicholas Sebastian Salon & Spa
09.2021 - Current

Post-Degree Certificate - Communication Sciences And Disorders

Maryville University of Saint Louis

Bachelor of Science - Exercise Science

West Chester University of Pennsylvania

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Summer Steffy