Summary
Overview
Work History
Education
Skills
Timeline
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Summer Stevens

Ormond Beach,FL

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

2
2
years of professional experience

Work History

2nd Assistant Leader

South Moon Under
Daytona Beach, FL
07.2024 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Answered store and merchandise questions and led customers to wanted items.
  • Offered suggestions for additional items that may be of interest to customers.
  • Used product knowledge to suggest items to match client needs.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained a neat, clean, organized work environment that meets company standards.
  • Developed relationships with customers by providing knowledgeable advice about products.
  • Trained, coached, and mentored new team members on customer service and operational standards.
  • Counted and balanced registers.
  • Performed daily opening and closing duties such as setting up registers with required supplies and balancing tills.
  • Inspected physical condition of store premises at close of business each day to ensure that no damage had occurred during business hours.

Special Needs Babysitter

Self-employeed
DeLand, FL
01.2024 - 07.2025
  • Observed and monitored the child's play activities.
  • Observed signs of discomfort or distress in order to respond appropriately in emergency situations.
  • Assisted special needs children with activities of daily living such as eating, dressing, and toileting.
  • Supported the child's emotional and social development, encouraging understanding of others and positive self-concepts.

Learn to Skate Volunteer Instructor

Daytona Ice Arena
Daytona Beach, FL
01.2023 - 07.2025
  • Remained calm and patient in student interactions to support individual growth and development.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Instructed participants in skating skills, techniques and codes of conduct.
  • Instructed students on core principles of sport.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.

Education

High School Diploma -

Father Lopez Catholic Highschool
Daytona Beach, FL
05-2024

Some College (No Degree) - Sonography

Daytona State College
Daytona Beach, FL

Skills

  • Customer engagement
  • Time management
  • Cash drawer balancing
  • Brand representation
  • Suggestive selling
  • Sales goal achievement
  • POS system operation
  • Fitting room maintenance
  • Customer assistance
  • Upselling strategies
  • Teamwork and collaboration
  • Email marketing
  • Flexible schedule
  • Customer service
  • Friendly and outgoing
  • Cash handling
  • Retail store operations
  • Store opening and closing
  • Staff training and development

Timeline

2nd Assistant Leader

South Moon Under
07.2024 - Current

Special Needs Babysitter

Self-employeed
01.2024 - 07.2025

Learn to Skate Volunteer Instructor

Daytona Ice Arena
01.2023 - 07.2025

High School Diploma -

Father Lopez Catholic Highschool

Some College (No Degree) - Sonography

Daytona State College

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Summer Stevens