Hi, I’m
Summer Williams
Lakeland,FL
Summary
Results-driven business manager with a proven track record in operations, sales, and marketing. Skilled at leading teams, engaging customers, and overseeing financial aspects. Committed to driving growth through innovative strategies and delivering exceptional service. Continuously seeking personal and professional development as a student, consistently learning new skills and embracing new experiences. Thriving on trying new things and expanding knowledge to stay ahead in an ever-evolving industry.
Overview
7
years of professional experience
Work History
StretchLab
Area Manager
06.2022 - Current
Job overview
- Experienced in payroll, employee management, training, and scheduling.
- Skilled in building strong relationships with customers and suppliers while driving team performance through goal-setting, daily tracking, and improvement strategies. Developed and executed operational and marketing strategies to enhance customer loyalty, boost sales, and optimize business performance.
- Proficient in coaching sales teams, analyzing performance data, and implementing targeted improvements. Experienced in hiring, mentoring, and training staff to increase productivity and efficiency.
- Adaptable and quick to learn new skills to enhance operations and customer satisfaction.
- Managed a minimum of 30 calls a day.
YogaSix
Business Manager
03.2024 - 10.2024
Job overview
- Experienced in payroll, employee management, training, and scheduling.
- Skilled in building strong customer and supplier relationships, optimizing operations, and driving team performance.
- Proven ability to develop marketing strategies, boost sales, and enhance customer loyalty.
- A strong leader in hiring, mentoring, and coaching teams to increase productivity and efficiency.
- Adaptable, data-driven, and quick to learn new skills to improve business performance.
- Managing a minimum of 20 calls a day.
YogaSix
Assistant Manager
02.2022 - 06.2022
Job overview
- Optimized scheduling, delegation, and resource management to meet service demands.
- Provided hands-on customer support, fostering repeat business and loyalty through exceptional service. Conducted inventory checks to maintain stock accuracy and forecast needs.
- Strengthened merchandising, promotions, and sales strategies to boost engagement and revenue.
- Assisted in hiring, mentoring, and coaching staff to enhance performance and customer satisfaction.
- Managed social media accounts and engaged with 50+ members daily, ensuring strong communication and account management.
Indy Land Services
Admin Assistant
10.2017 - 12.2020
Job overview
- Managed multi-line phones, visitor greetings, and staff communications.
- Organized records, tracked client correspondence, and streamlined office operations.
- Coordinated vendor activities and scheduled meetings, travel, and appointments.
- Maintained payroll, processed invoices, and handled bookkeeping in QuickBooks for over 20 employees and 100+ client accounts.
- Developed spreadsheets and databases to analyze performance and sales data.
- Processed new hire paperwork to support HR functions.
Education
Southern New Hampshire UniversityManchester, NH
Bachelors from Digital Marketing
2027
Vincennes UniversityVincennes, IN
Associate of Science from Behavioral Sciences
05.2021
Lawrence Central High SchoolIndianapolis
Diploma
2019
University Overview
- with distinguished honor roll.
- GPA: 3.9
Skills
- Data entry
- Microsoft Office Suite
- 60 WPM
- Team Development
- Management
- Managing Operations and Efficiency
- Recruiting
- Training
- Team development
- Sales expertise
- Digital marketing (Meta)
- Brand promotion
- KPI tracking
- Data analytics
Timeline
Business Manager
YogaSix
03.2024 - 10.2024
Area Manager
StretchLab
06.2022 - Current
Assistant Manager
YogaSix
02.2022 - 06.2022
Admin Assistant
Indy Land Services
10.2017 - 12.2020
Southern New Hampshire University
Bachelors from Digital Marketing
Vincennes University
Associate of Science from Behavioral Sciences
Lawrence Central High School
Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePersonal development programsAwards
- Student with the National Society of Leadership and Success
- Honor roll student (2020-Present)
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