Dedicated Professional with good communication and organization skills that utilizes decisive leadership qualities to boost team morale and productivity.
* Professional References Upon Request
Overview
14
14
years of professional experience
Work History
Shift Leader
Joe’s Buffet
06.2016 - 08.2023
Assisted customers
Responsible for day to day operations
Payroll ( ADP)
Created Schedules for Staff
Food & safety Managed
Ordered Inventory
Sales Associate
Picture People
12.2013 - 04.2016
Answered phones
Greeted customers
Set up display & Merchandise
Operated point of sale systems
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
Clock Tower Pizza
03.2009 - 08.2012
Set positive tone for entire dining experience as first point of contact for incoming guests.
Memorized Menu
Organized and Managed inventory
Collected payment for food and drinks served
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints
Education
Certificate of completion in Esthetics -
The Salon Professional Academy
San Jose, CA
Certificate of completion in Medical Administration -
Contra Costa Medical Career College
Antioch, CA
Skills
Customer Service Management
Google Docs
Microsoft Office Suite
Staff Supervision
Complaint Resolution
Policy and Procedure Enforcement
Team Supervision
Equipment Troubleshooting
Licenses
Esthetician License
Timeline
Shift Leader
Joe’s Buffet
06.2016 - 08.2023
Sales Associate
Picture People
12.2013 - 04.2016
Server
Clock Tower Pizza
03.2009 - 08.2012
Certificate of completion in Esthetics -
The Salon Professional Academy
Certificate of completion in Medical Administration -