Sumner James Corrigall III
Statesville,NC
Summary
Driven professional with a strong background in customer service and team leadership. Achieved 100% employee retention as an Assistant Manager, consistently ranking in the top 10 for performance. Proven ability to enhance customer satisfaction through customized services and efficient operations.
Overview
14
14
years of professional experience
Work History
Owner
SC Custom Detailing LLC
Statesville, NC
03.2025 - Current
- Launched a business that offers a fully mobile car detailing service to clients who are looking for convenience at a value.
- Provide a wide range of services including cleaning and polishing vehicle to improve visual and sanitizing interior surfaces to ensure clean and healthy environment.
- Created a suite of customized detailing services tailored to vehicle condition or specific customer preferences.
- Evaluated market offering to employ a high quality high pressure wash system for pre cleaning and final rinse to ensure the highest customer satisfaction.
Assistant Branch Rental Manager
Enterprise Rent A Car
Huntersville, NC
01.2023 - Current
- Oversee daily branch operations including monitoring daily, monthly and yearly sales goals to ensure achievement of key metrics.
- Responsible for training and developing associates and creating employee engagement, resulting in multiple promotions within the company.
- Delivering results consistently, shown by continually ranking in the Top 10 of all area Assistant Managers, including multiple top 2 placements.
- Managing a portfolio of expensive assets on a daily basis (Making sure keys are accounted for each night and making sure vehicles are kept properly maintenance through vendors).
- Establishing relationships with shops and dealerships.
- Ensured that all safety procedures were followed at all times in accordance with company policy.
- Conducted data analysis to identify trends and insights.
Assistant Manager
Autobell Car Wash
Statesville, NC
04.2019 - 01.2023
- Managed daily employee activities to ensure efficient car cleaning operations.
- Manage labor (Number of people on the clock, depending how many cars are being washed).
- Make a schedule weekly and communicate to all employees when they are scheduled.
- Assigned tasks during downtime to optimize team productivity.
- Open and close the store each day.
- Handled daily cash management, including deposits and bank runs.
- Successfully recruited and onboarded new employees to strengthen the team.
- Train newly hired employees as well as new managers.
Tire Technician
Discount Tire
Mooresville, NC
05.2018 - 04.2019
- Served customers by providing vehicle maintenance and repair services.
- Collaborated with team members to efficiently change and rotate tires in a timely manner.
- Inspected tires for wear, damage, and proper inflation.
- Mounted and balanced tires on various vehicles.
- Operated tire-changing equipment safely and efficiently.
Wash Finisher
Pro Shine Car Wash
Mooresville, NC
01.2017 - 05.2018
- Customized vehicle cleaning services to meet specific customer requests.
- Executed comprehensive cleaning of vehicle interiors and exteriors to ensure customer satisfaction.
- Maintained cleanliness of vehicles using high-pressure washing equipment.
- Inspected vehicles for damages and reported findings to management.
- Applied wax and polish to enhance vehicle appearance and protection.
Crew Leader
Autobell Car Wash
Mooresville, NC
08.2013 - 05.2016
- Cleaned cars inside and out to ensure high standards of customer satisfaction.
- Followed management directives to complete assigned tasks efficiently.
- Assisted colleagues with tasks during management absence to maintain workflow continuity.
Food runner
Eez Fusion and Sushi
Huntersville, NC
05.2012 - 08.2013
- Delivered food to consumers promptly and courteously
- Wiped down tables after each customer use
- Assisted in washing dishes during peak service hours
Education
Communications -
University of North Carolina at Charlotte
Charlotte, NC12-2021
Associate in Arts -
Mitchell Community College
Statesville, NC05-2017
Skills
- Sales strategy
- Customer and client management
- Customer service
- Onboarding support
- Inventory control
- Strategic planning
- Management
- Team leadership
- Corporate communication
- Presentation skills
- Active listening skills
Timeline
Owner
SC Custom Detailing LLC
03.2025 - Current
Assistant Branch Rental Manager
Enterprise Rent A Car
01.2023 - Current
Assistant Manager
Autobell Car Wash
04.2019 - 01.2023
Tire Technician
Discount Tire
05.2018 - 04.2019
Wash Finisher
Pro Shine Car Wash
01.2017 - 05.2018
Crew Leader
Autobell Car Wash
08.2013 - 05.2016
Food runner
Eez Fusion and Sushi
05.2012 - 08.2013
Communications -
University of North Carolina at Charlotte
Associate in Arts -
Mitchell Community College