Sundar Bose
Dallas,USA
Summary
Dynamic Product Lead with a proven track record at [Previous Company], driving Apple device management for 15,000+ endpoints. Expert in automated device enrollment and compliance frameworks, achieving 98% zero-touch deployment success. Adept at translating user feedback into actionable product enhancements, fostering collaboration, and optimizing workflows to elevate operational efficiency.
Overview
6
6
years of professional experience
Work History
Product Lead – Endpoint MDM
BAE Systems Inc.
Salt Lake City, Utah
07.2023 - Current
- Spearheaded enterprise-wide Apple device management strategy for over 15,000 macOS, iOS, and iPadOS endpoints using Jamf Pro and Microsoft Intune.
- Architected automated device enrollment integration with Apple Business Manager, reducing provisioning time by 75% and achieving 98% zero-touch deployment success.
- Managed Apps & Books (VPP) deployment for 200+ enterprise applications, optimizing license allocation and streamlining distribution workflows to enhance application accessibility.
- Implemented FileVault encryption policies and SCEP certificate management workflows for over 10,000 macOS endpoints to ensure compliance with NIST 800-171 and ISO27001.
- Designed and deployed declarative device management prototypes to evaluate Apple's modern management framework, collaborating with engineering teams on integration opportunities.
- Conducted user research with IT administrators and end-users, pinpointing enrollment, app deployment, and compliance reporting pain points to inform product enhancements.
- Translated customer feedback into actionable product requirements, prioritizing features that reduced administrative overhead by 40% and improved user satisfaction by 35%.
- Developed training materials and resources to facilitate MDM workflow adoption among 500+ IT staff and MSP partners, improving overall operational effectiveness.
Senior Endpoint MDM Specialist
Amazon Whole Foods Market
Remote, USA
06.2020 - 07.2023
- Implemented Microsoft Defender for Endpoint across Windows Server and desktop environments, integrating threat detection with automated response playbooks
- Led cross-platform endpoint security initiatives, implementing AppLocker policies, exploit protection rules, and attack surface reduction configurations to strengthen overall security posture
- Deployed DISA STIG security baselines and CIS benchmark configurations across Windows and macOS endpoints using configuration profiles, automating compliance monitoring and remediation workflows
- Managed enterprise SCCM/MECM infrastructure for 30,000+ endpoints, optimizing application deployment, patch management, OS deployment task sequences to enhance system reliability
- Collaborated with identity and access management teams to deploy certificate-based authentication (SCEP), smartcard integration, and passwordless authentication workflows
Education
Bachelor of Science - Lectronics And Communications Engineering
Madurai Kamaraj University
Madurai04-1999
Skills
- Apple MDM Platform Expertise
- Automated Device Enrollment (ADE)
- Apple Business Manager/School Manager
- Declarative Device Management (DDM)
- APNs lifecycle
- Configuration profiles
- Apps & Books (VPP)
- SCEP/certificate management
- FileVault
- System extensions
- Supervision workflows
- Multi-Platform Device Management
- Microsoft Intune
- JAMF Pro
- SCCM/MECM
- Co-management strategies
- Cross-platform enrollment workflows
- Product Strategy & Roadmap
- Customer research
- Competitive analysis
- Feature prioritization
- Go-to-market planning
- Stakeholder alignment
- Technical Product Leadership
- B2B SaaS product lifecycle
- Customer-centric design
- MSP workflow optimization
- Zero-trust security architecture
- Endpoint Security & Compliance
- NIST CSF
- HIPAA
- ISO27001
- DISA STIG
- CIS benchmarks
- Conditional Access
- Identity management (SAML/OIDC)
- Apple Ecosystem
- Apple Configurator
- Unified Endpoint Management
- Windows Autopilot
- Azure Virtual Desktop
- Android Enterprise
- Mobile application management (MAM)
- Endpoint Security
- Microsoft Defender for Endpoint
- Zero-trust architecture
- Certificate management (SCEP/PKI)
- Cloud & Identity
- Microsoft 365 (E5)
- Microsoft Entra (Azure AD)
- Identity governance
- Multi-factor authentication (MFA)
- Automation & Scripting
- PowerShell
- Bash/zsh
- Python
- OMA-URI/XML configuration
- API integration
- Workflow automation
- Compliance Frameworks
- NIST 800-171
- SOC 2
- GDPR
- Product Management Tools
- User research methodologies
- Roadmap prioritization
- STAR methodology
- Stakeholder management
Personal Information
Title: Lead | Architect | Consultant
Certifications Continuous Learning
- Microsoft AI Product Management Certification (In Progress)
- Microsoft Intune & Endpoint Management Certification Track (Pursuing)
- Active participant in Apple Beta/Seed Programs and WWDC conference content analysis
- Continuous engagement with MDM community forums, webinars, and industry conferences
Technical Proficiencies
JAMF Pro, Apple Business Manager, Apple Configurator, Automated Device Enrollment (ADE), Declarative Device Management (DDM), Configuration Profiles, APNs, Apps & Books (VPP), FileVault, System Extensions, macOS/iOS/iPadOS management, Microsoft Intune, SCCM/MECM, co-management, Windows Autopilot, Azure Virtual Desktop, Android Enterprise, mobile application management (MAM), Conditional Access, Microsoft Defender for Endpoint, DISA STIG, CIS benchmarks, zero-trust architecture, certificate management (SCEP/PKI), Microsoft 365 (E5), Microsoft Entra (Azure AD), SAML/OIDC, identity governance, multi-factor authentication (MFA), PowerShell, bash/zsh, Python, OMA-URI/XML configuration, API integration, workflow automation, NIST CSF, NIST 800-171, HIPAA, ISO27001, SOC 2, GDPR, User research methodologies, competitive analysis, roadmap prioritization, STAR methodology, stakeholder management, go-to-market planning
Timeline
Product Lead – Endpoint MDM
BAE Systems Inc.
07.2023 - Current
Senior Endpoint MDM Specialist
Amazon Whole Foods Market
06.2020 - 07.2023
Bachelor of Science - Lectronics And Communications Engineering
Madurai Kamaraj University