Summary
Work History
Education
Skills
Timeline
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Sunny Glantz

Hastings,NE

Summary

Experienced professional with a diverse skill set developed over 12 years in the optical, retail, food and beverage, and housekeeping industries, specializing in customer service and cash handling. Demonstrates adaptability and a strong willingness to learn in fast-paced environments, consistently delivering efficient solutions and enhancing customer interactions. Aims to leverage strong multitasking and problem-solving abilities to transition into a new field that prioritizes efficiency and customer engagement. Committed to driving success through proactive learning and the application of valuable experience to new challenges.

Work History

Cashier/Customer Service

Fill-n-Chill
Hastings, NE
11.2025 - Current
  • Processed customer transactions accurately and efficiently at point of sale.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Managed cash drawer, balancing receipts and cash at beginning and end of shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server/Bartender

Double Vs
Grand Island, NE
10.2025 - Current
  • Delivered exceptional customer service in high-volume dining environment.
  • Processed orders accurately using point-of-sale system for efficient service delivery.
  • Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

BDC Agent

Grand Island Motor Company
Grand Island, NE
10.2025 - 01.2026
  • Managed inbound customer inquiries to understand needs and provide appropriate solutions.
  • Assisted customers with scheduling appointments and vehicle service requests efficiently.
  • Developed rapport with clients, ensuring high satisfaction through effective communication skills.
  • Maintained a high level of professionalism while interacting with clients, fostering strong relationships.

Education

Bachelor's - Human Resources and Family Science

University of Nebraska-Lincoln
Lincoln, NE
05.1999

Skills

  • Customer service
  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing
  • Order taking
  • Attention to detail
  • Retail merchandising
  • Point of sale operation
  • Payment posting
  • Liquor regulations and compliance
  • Multitasking and organization

Timeline

Cashier/Customer Service

Fill-n-Chill
11.2025 - Current

Server/Bartender

Double Vs
10.2025 - Current

BDC Agent

Grand Island Motor Company
10.2025 - 01.2026

Bachelor's - Human Resources and Family Science

University of Nebraska-Lincoln

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Sunny Glantz