Sui Sunny Lau
Fishers,Indiana
Summary
Problem-solving Director qualified to manage health regulations, perform client care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Director of Clinical Operations
Ireland Home Based Services
2016.06 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Introduced and implemented new service provision procedures to maintain standards of care and meet quality assurance benchmarks.
- Guided clients in development of skills using EBPs such as Solution Focused approach, Cognitive Behavioral Therapy, Family Centered Treatment, Dialectical Behavior Therapy, Play Therapy, etc.
Social Work Intern
Elgin Mental Health Center
2015.05 - 2015.12
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Developed psychotherapy treatments and casework programs for average of 12 patients per month.
Graduate Academic Advisor
University of Illinois at Urbana
2015.01 - 2015.05
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Coordinated follow up and student outreach to monitor academic progress for at-risk students.
Project Lead Consultant
Chicago Public Schools
2013.09 - 2014.05
- Trained and provided supervision to staff members to help process high school applications and arrange appropriate testing logistics
- Provided customer friendly services to parents and school counselors concerning application process
Native English Teacher
English Program In Korea
2012.02 - 2013.02
- Facilitated learning of English language using variety of instructional methods, resources and technological tools at South Korean public school
Bilingual Teacher
Pui Tak Center
2010.09 - 2012.02
- Prepared and delivered English language lessons to approximately 60 adult ESL students.
- Assessed adult students' English ability monthly and assign them to various levels of classes according to their ability.
Mentor, At-Risk Youth
180 Degrees Inc
2009.09 - 2010.12
- Performed in advocacy capacity for troubled youth on probation to provide access to resources.
- Developed and led special events that enhanced coping skills, and problem solving abilities.
Education
Bachelor of Arts - Biology, Environment
Master of Social Work - undefined
University of Illinois at Urbana
Bachelor of Arts - Psychology
University of Minnesota
Skills
- Organizational Systems
- Managing Client Cases
- Staff Development
- Team Meeting Management
- Contract Oversight
- Clinical Supervision
- Treatment Planning Oversight
Certification
Certified in Credentialed Sexual Abuse Youth Clinician (CSAYC)
Certified in Trauma Focused Cognitive Behavioral Therapy (Tf-CBT)
Certified in Cognitive Behavioral Therapy (CBT)
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Regional Director of Clinical Operations
Ireland Home Based Services
2016.06 - Current
Social Work Intern
Elgin Mental Health Center
2015.05 - 2015.12
Graduate Academic Advisor
University of Illinois at Urbana
2015.01 - 2015.05
Project Lead Consultant
Chicago Public Schools
2013.09 - 2014.05
Native English Teacher
English Program In Korea
2012.02 - 2013.02
Bilingual Teacher
Pui Tak Center
2010.09 - 2012.02
Mentor, At-Risk Youth
180 Degrees Inc
2009.09 - 2010.12
Bachelor of Arts - Biology, Environment
Master of Social Work - undefined
University of Illinois at Urbana
Bachelor of Arts - Psychology
University of Minnesota
Certified in Credentialed Sexual Abuse Youth Clinician (CSAYC)
Certified in Trauma Focused Cognitive Behavioral Therapy (Tf-CBT)
Certified in Cognitive Behavioral Therapy (CBT)
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