Dedicated and hardworking individual with exceptional management, leadership, communication, and planning skills seeking a position to apply educational knowledge on training programs for employees and for the greater good of the company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Marketing and Social Media Manager
The Sunshine Experience Salon and Spa LLC
Brooklyn, NY
08.2018 - Current
Promote businesses, services, and products in order to increase sales.
Assisted in developing marketing and pricing strategies.
Managed marketing budgets and analyze trends.
Develop and implement comprehensive tools and strategies that aid decision making and strategic planning for business.
Helped increased sales by 75%
Senior Sales Executive
Novacell Wireless
Dumbo, NY
11.2016 - 08.2018
Worked with team to identify prospects and bring in new sales
Maintained ongoing relationships with existing clients.
Helped guide team by mentoring newer team members.
Developed, implemented, and maintained sales activities and plans. Prepared reports by analyzing and summarizing information.
Calculated sales commission for sales team of over 5 representatives
Utilized multiple marketing strategies to improve profitability
Executive Sales Specialist
Signature Funding
Brooklyn, NY
05.2016 - 10.2016
Provided specialty finance products and services to diverse base of nationwide clients, including equipment leases and loans, franchise finance, vehicle funding programs and taxi medallion finance lending.
Achieved sales targets by prospecting, qualifying and converting leads
Maintained high levels of product knowledge and solutions to covert potential customers into loyal customers
Managed over 100 calls daily
Customer Service Representative
F1 Enterprise
Wall Street, NY
03.2016 - 05.2016
Work directly with major clients in various industries
Helped drive and increase revenue and build quality relationships with new businesses
Ensured clients’ needs are met, also strive to generate 100% customer satisfaction, thus, resulting in extended loyalty and awareness for clients’ brands.
Helped increased sales by 20%
After-School Teacher
Xposure Foundation Inc
Brooklyn, NY
09.2014 - 03.2016
Hands-on experience working with elementary and kindergarten group of students.
Operational knowledge of administrative and clerical position performance.
Prepared lesson plans and assigned homework, grading tests, and documenting progress.
Taught over 20 children daily
PAL Smart Coach
PAL
Brooklyn, NY
08.2015 - 09.2015
Helped to enhance academic performance of youth by engaging them in educational, cultural and recreational activities that compliment lessons and concepts taught in school.
Mentored 15 children daily
Prepared variety of different written communications, reports and documents
Identified issues, analyzed information and provided solutions to problems
Used critical thinking to break down problems, evaluate solutions and make decisions
CNA
Jewish Home Life care Geriatric
New York, NY
04.2010 - 06.2013
Helped patients by supporting personal hygiene and daily living needs
Provided comfort, transportation, and vital sign monitoring
Provided direct care to residents, under supervision of licensed nurse in accordance with facility policies and procedures
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Maintained best standards for individualized care for over 100 bed units
Education
No Degree - Psychology
Hofstra University
Hempstead, NY
12.2014
High School Diploma -
Wadleigh School For The, Arts
New York, NY
06.2014
Skills
Marketing Program Management
Product Launching
Digital Media
Content Creation
Strategic Planning
Audience Analysis
Analytics and Reporting
Critical Thinking
Digital Content Development
SEO Optimization
Certification
Scrum: The Basics (Linked In Learning)
Foundations of Project management (Coursera | Google)
Cert Prep: Scrum Master (Linked In Learning)
Business Analysis Foundations (Linked In Learning)
Foundations of User Experience (UX) Design ( Coursera | Google)
Summary of Qualifications
Team player & leadership abilities
Managing client expectations
Problem solving & conflict resolution
Prioritizing & meeting deadlines
Strong verbal and written communication
Effective in strategizing and executing ideas for problem solving
Languages
English
St.Lucia Creole
Timeline
Marketing and Social Media Manager
The Sunshine Experience Salon and Spa LLC
08.2018 - Current
Senior Sales Executive
Novacell Wireless
11.2016 - 08.2018
Executive Sales Specialist
Signature Funding
05.2016 - 10.2016
Customer Service Representative
F1 Enterprise
03.2016 - 05.2016
PAL Smart Coach
PAL
08.2015 - 09.2015
After-School Teacher
Xposure Foundation Inc
09.2014 - 03.2016
CNA
Jewish Home Life care Geriatric
04.2010 - 06.2013
No Degree - Psychology
Hofstra University
High School Diploma -
Wadleigh School For The, Arts
Scrum: The Basics (Linked In Learning)
Foundations of Project management (Coursera | Google)
Cert Prep: Scrum Master (Linked In Learning)
Business Analysis Foundations (Linked In Learning)
Foundations of User Experience (UX) Design ( Coursera | Google)
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