Surahai Reyes Lample

• Developed strategies to improve overall efficiency in the navigation process while maintaining high-quality care standards.
• Served as an advocate for vulnerable populations within the healthcare system, addressing disparities in access to care and treatment outcomes.
• Supported patients in managing their mental and emotional well-being through active listening, empathy, and appropriate referrals to specialized care providers.
• Enhanced patient compliance with treatment regimens through motivational interviewing and supportive counseling.

• Coordinated patient intake, vital signs, and medical histories for fast-paced schools health visits.
• Maintained accurate EMR documentation, charting, and provider notes for consistent clinical records.
• Performed phlebotomy, specimen processing, and point-of-care testing with strict attention to detail.
• Supported providers with exam room preparation, procedure setup, and sterile instrument handling.

• Recorded vital signs, x-rays, medical histories, and visit details into electronic health records.
• Supported clinical research projects by collecting and managing relevant data, aiding in the discovery of new medical advancements and treatments.
• Prepared instruments, sterilized equipment, and maintained clean exam rooms to support infection control.
• Implemented effective triage methods during high-volume periods in the clinic, prioritizing urgent cases for prompt attention from medical staff.

• Dean's List [Summer 2026]

Phlebotomy Technician Certification (PTC)

Patient Care Technician Certification (PCTC)

EKG Technician (ETC)

Cardiopulmonary Resuscitation Certification (CPR)