Surajat Bawa
Staten Island,NY
Summary
Motivated Shift supervisor/case worker with 3 years of experience, I have a strong background in providing support and guidance to individuals in need. I have successfully supervised and coordinated shifts, ensuring smooth operations and efficient teamwork. With my expertise in social work, I have effectively assessed client needs, developed and implemented treatment plans, and provided counseling and advocacy services. I am dedicated to creating a safe and supportive environment for both clients and staff, and I strive to make a positive impact in the lives of those I work with.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Supervisor
DHS TemPositions
02.2023 - 04.2024
- Overseeing daily operations and responsibility of the shift
- assigning task and making sure the shifts are adequately staffed and team members properly trained
- Providing emotional support and counseling to individuals in need.
- Assessing clients' needs and developing personalized care plans
- Coordinating and facilitating communication between clients, families, and healthcare professionals.
- Advocating for clients' rights and ensuring they receive appropriate services.
- Collaborating with community organizations to connect clients with resources.
- Documenting client interactions and maintaining accurate records and also communicating with other supervisors to ensure smooth coordination
- Participating in team meetings and case conferences to discuss client progress.
- Resolving conflicts that may arise during the shift
- Making sure all staffs are adhering to the company rules and regulation
- Monitoring and evaluating clients' progress towards their goals.
- Responding to crisis situations and providing immediate support.
- Continuously updating knowledge and skills through professional development opportunities.
- Making sure incidents are reported that concern higher level management
- Maintaining safe and productive work Environment
Education
Bsc -
University of Abuja
05.2012
Skills
Time Management
● Problem-solving
● Demonstrated flexibility in
scheduling,participating in evening and weekend as needed
● Case Assessment
● Culturally competent
communicator with staff, volunteers,and community members collaboration
● Motivational Enhancement Therapy
● Educational Support
● Cognitive Behavioral
Therapy
Certification
- PMP
Timeline
Shift Supervisor
DHS TemPositions
02.2023 - 04.2024
Bsc -
University of Abuja
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