Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suresh Kumar Bandari

Jersey City,NJ

Summary

Dynamic Automotive Service Manager with a proven track record at One Stop Motors, exceeding monthly performance targets and enhancing customer satisfaction through efficient service processes. Expert in automotive diagnostics and parts ordering, coupled with exceptional customer relations and teamwork skills. Achieved significant reductions in wait times and secured competitive vendor pricing, driving operational excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience

Work History

Automotive Service Manager

One Stop Motors
05.2022 - 06.2024
  • Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
  • Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
  • Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
  • Increased customer satisfaction by implementing efficient service processes and streamlining communication between technicians and clients.

Sales Advisor

Vasant Motors Pvt Ltd
02.2013 - 04.2022
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Education

Bachelor of Technology-Aeronautical Engineering -

Vignan Institute of Technology & Areonautical Engg
Hyderabad
06.2013

Skills

  • Service writing
  • Customer Satisfaction
  • Automotive diagnostics
  • Parts Ordering
  • Customer Relations
  • Marketing initiatives
  • Labor estimating
  • Positive Attitude
  • Teamwork and Collaboration

Languages

English
Full Professional
Hindi
Full Professional
Telugu
Full Professional

Timeline

Automotive Service Manager

One Stop Motors
05.2022 - 06.2024

Sales Advisor

Vasant Motors Pvt Ltd
02.2013 - 04.2022

Bachelor of Technology-Aeronautical Engineering -

Vignan Institute of Technology & Areonautical Engg
Suresh Kumar Bandari