Dynamic Automotive Service Manager with a proven track record at One Stop Motors, exceeding monthly performance targets and enhancing customer satisfaction through efficient service processes. Expert in automotive diagnostics and parts ordering, coupled with exceptional customer relations and teamwork skills. Achieved significant reductions in wait times and secured competitive vendor pricing, driving operational excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.