Susan Beach
Fort Payne
Summary
Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional.
Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
Well-versed in all areas of operating a strong deli department and adept at improving business operations by applying hardworking nature and leadership skills. Bringing many years of retail experience.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Deli Manager
Winn Dixie Supermarket
Wesley Chapel
2022.06 - Current
- Managed daily deli operations and staff scheduling for efficient service.
- Supervised food preparation and ensured compliance with health regulations.
- Trained new employees on deli procedures and customer service standards.
- Handled ordering to ensure we had a variety of products
- Oversaw inventory management, including stock rotation and ordering supplies.
- Assisted customers with product selections and special requests for satisfaction.
- Collaborated with team members to maintain cleanliness and organization in the deli area.
- Resolved customer complaints promptly to enhance overall shopping experience.
- Implemented promotional displays to highlight new products and seasonal offerings.
- Ordered necessary deli supplies to maintain stock levels.
- Supervised deli staff to ensure efficient customer service.
Education
National Food & Safety -
State of Florida
2023.06 - 2025.08
Skills
- Food safety
- Inventory management
- Team leadership
- Customer service
- Staff training
- Order fulfillment
- Problem resolution
- Health regulations
- Team direction
- Menu planning
- Deli product packaging
- Promotional planning
- Waste reduction
- Cost controls
- Employee supervision
- Customer complaint handling
- Product rotation
- Cleaning & sanitation
- Task delegation
- Profit and loss
- Point-of-sale system
Timeline
National Food & Safety -
State of Florida
2023.06 - 2025.08
Deli Manager
Winn Dixie Supermarket
2022.06 - Current