Susan Berlinguette
Derry,NH
Summary
Experienced Assistant Store Manager of Operations confidently leading multiple teams for 20 years. Highly motivated leader responding to rapidly changing demands and opportunities with ease. Flexible manager with strong mathematical and cognitive skills encompassing utmost level of ethics and integrity. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Bjs Wholesales Club
Revere, MA
04.1990 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
GED -
Londonderry Senior High School
Londonderry, NHSkills
- Inventory Control
- Originality and Creativity
- Administrative Management
- Retail Operations
- Store Opening and Closing
- Coaching and Mentoring
- SAP
- Leadership
- Tableau
- Citrix
- POS Systems
Certification
- ServSafe certification
Timeline
Assistant Store Manager
Bjs Wholesales Club
04.1990 - Current
GED -
Londonderry Senior High School
Similar Profiles
Joshua BrownleeJoshua Brownlee
Utility Clerk at Bjs Wholesales ClubUtility Clerk at Bjs Wholesales Club
Ailey MorseAiley Morse
Self Checkout Cashier at Bjs Wholesales ClubSelf Checkout Cashier at Bjs Wholesales Club
Zion WilliamsZion Williams
Utility Clerk at Bjs Wholesales ClubUtility Clerk at Bjs Wholesales Club
Daniel BrownDaniel Brown
Account Executive /Demand Planner at Bjs Wholesales ClubAccount Executive /Demand Planner at Bjs Wholesales Club
Theodore Wacholtz JrTheodore Wacholtz Jr
Regional Manager at CrumblRegional Manager at Crumbl