Susan Boscia
Newcastle,ME
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.
Overview
24
24
years of professional experience
Work History
To Go Shopper
Hannaford
02.2023 - 07.2023
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cortlandt Catering
Self-employeed
01.2012 - 04.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Delivered catered food and supplies to facility for on-time set-up.
Cook
Crompond Deli & Catering
02.1999 - 01.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Education
Associate of Arts - Fine Arts
Westchester Community College
Purchase, NY01.1987
High School Diploma -
Fox Lane High School
Bedford, NY1984
Skills
- Mobile Ordering Understanding
- Accurate Money Handling
- Food Preparation
- Station Preparation
- Cash Counting
- Verbal and Written Communication
Timeline
To Go Shopper
Hannaford
02.2023 - 07.2023
Cortlandt Catering
Self-employeed
01.2012 - 04.2019
Cook
Crompond Deli & Catering
02.1999 - 01.2012
Associate of Arts - Fine Arts
Westchester Community College
High School Diploma -
Fox Lane High School
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