SUSAN DARCH
Stockton Realty Group
Jacksonville,FL
8
years of professional experience
Friendly and dependable customer service professional with extensive experience creating welcoming guest experiences, supporting office operations, and building strong client relationships. Experienced in caring for and engaging children through raising two children, coordinating numerous activities, and volunteering in reading classes supporting struggling students. Patient, encouraging, and naturally comfortable working with children.
Work History
Front Desk Receptionist
3 Years- Managed front desk operations while creating a professional and welcoming first impression for clients and visitors.
- Answered and routed high-volume phone calls, ensuring inquiries were handled efficiently and professionally.
- Maintained organized office systems and supported daily administrative operations.
Server
2 Years- Managed multiple tables while maintaining high standards of guest satisfaction.
- Built strong relationships with guests through professionalism and responsiveness.
- Delivered attentive, personalized service in a fast-paced hospitality environment.
Receptionist
1 Year- Coordinated appointments, greeted clients, and supported daily salon operations.
- Managed inventory and office supply ordering.
- Helped create a welcoming experience that encouraged repeat clientele.
Assistant Manager
2 Years- Supported daily operations and supervised staff activities.
- Resolved customer concerns and maintained service standards.
- Contributed to an efficient and positive guest experience.
Education
Skills
Customer Service
Front Desk Operations
Office Administration
Scheduling & Coordination
Guest Relations
Communication
Organization
Team Support
Child Engagement
FAMILY & COMMUNITY EXPERIENCE
Raised two children while coordinating school schedules, extracurricular activities, appointments, and numerous community activities., Volunteered in reading classes to support struggling students, providing encouragement, patience, and one-on-one assistance., Built positive relationships with children and families through a warm, dependable, and encouraging approach.
ADDITIONAL EXPERIENCE
- Head Server, Panama Bay Café
- Host, Ryan's Steakhouse
Timeline
Front Desk Receptionist
Stockton Realty Group
01.1997 - 01.2000Read More
Server
The Lodge & Club
01.1995 - 01.1997Read More
Receptionist
Hair Inspirations
01.1994 - 01.1995Read More
Assistant Manager
O'Sheeahns
01.1992 - 01.1994Read More
Allen D. Nease Senior High School
Read More