Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

SUSAN DENICE

Westerly,RI
SUSAN DENICE

Summary

Dynamic, artist producer and General Manager, dedicated to delivering positive customer experiences that promote loyalty and repeat business on any platform. A proven sales leader with sound judgment, good planning abilities and interpersonal communication strengths. I use creative thinking and a keen eye for design in my day to day operations.

Overview

37
years of professional experience

Work History

Shepherd's Run
South Kingstown, RI

General Manager
11.2020 - Current

Job overview

  • Oversee all operations at a destination estate winery, resort and event venue.
  • Manage budget implementations, employee hiring and reviews, training, schedules and contract negotiations.
  • Maximize efficiency by coaching and mentoring personnel on managing principles, industry practices, company procedures and technology systems.
  • Implement operational strategies and effectively built strong customer and employee loyalty.
  • Design and market all winery, hotel and event programs including digital and print marketing, label concepts and photography.
  • Act as property manager and communicate with all subcontractors during construction. Point of contact for any property issues happening 24/7.

Revival Brewing
Providence , RI

Operations Manager
07.2019 - 11.2020

Job overview

  • Directed initiatives to improve work environment, company culture and overall business strategy.
  • Orchestrated relationships with major distributors. Projected sales and quantities to specific territories in CT, RI and MA to increase off-premise sales.
  • Designed and managed on- premise events.

Event Management
Westerly, RI

Freelance
06.2007 - Current

Job overview

  • Establish concepts, logistics, designs, budgets and manage teams of 50+ for large scale events.

Jonathan Edwards Winery
North Stonington, CT

Sales / Distribution
06.2006 - 07.2019

Job overview

  • Increased sales 30% by opening and maintaining all aspects of Edwards Wines LLC, Rhode Island based distribution company, handling over 75 commercial customers yearly.
  • Created and executed, collaborated winery events, on and off premise. Managed all vendor relations, logistics, licensing and sales.
  • Designed and photographed for website, winery promotions and off-premise marketing material and labels.

Stephen Hellerstein Studio
New York, NY

Photographer / Producer
02.2001 - 05.2002

Job overview

  • Presented production ideas and determined budgets, creative scenarios for production and delivery. National clients included TDK, DeBeers Diamonds, Absolute Vodka.

Serge Nivelle Studio
New York, NY

Photographer/ Producer
10.1996 - 01.2001

Job overview

  • Produced and photographed high volume, on- and off figure digital and print, which included : casting all talent, equipment rentals, travel accommodations, location scouting, licensing, permits, all editing and post production.
  • National customers include Chico's, Joe Boxer, Jospeh A, Loehmann's, Lord & Taylor, Macy's, Neiman Marcus, TJMaxx.

Education

Rhode Island College
Providence, RI

from Art Education
2005

Hallmark Institute-Photography
Montague, MA

from Photography
06.1995

University Overview

Director's Award of Visual Excellence | Alumni speaker and judge

Rhode Island School of Photography
Providence, RI

from Photography
06.1993

Skills

  • Shopify, Cloudbeds, Book That App
  • Microsoft Business Suite
  • Adobe Illustrator, Photoshop and Lightroom
  • Off premise on premise sales
  • Overall, in depth winery / vineyard knowledge
  • Photography and Marketing
  • Large scale Event Management
  • Coaching and mentoring
  • Business openings
  • Exceptional customer service skills

Timeline

General Manager

Shepherd's Run
11.2020 - Current

Operations Manager

Revival Brewing
07.2019 - 11.2020

Freelance

Event Management
06.2007 - Current

Sales / Distribution

Jonathan Edwards Winery
06.2006 - 07.2019

Photographer / Producer

Stephen Hellerstein Studio
02.2001 - 05.2002

Photographer/ Producer

Serge Nivelle Studio
10.1996 - 01.2001

Rhode Island College

from Art Education

Hallmark Institute-Photography

from Photography

Rhode Island School of Photography

from Photography
SUSAN DENICE