SUSAN DIEHL
JACKSONVILLE,FL
Summary
Detail-oriented accounts payable specialist with 29 years of experience in full-cycle accounts payable. Proficient in high-volume invoice processing. Exceptional vendor relationship management with impeccable problem resolution, ensuring timely payments and accurate financial records.
Overview
29
29
years of professional experience
Work History
Accounts Payable
Norlee Group/ Adkins Electric
Jacksonville, Florida
09.2013 - 01.2026
- Processing a high volume of vendor invoices accurately and efficiently, with minimal supervision.
- Verified accuracy of invoices and resolved discrepancies with vendors promptly.
- Processed invoices and payments in accordance with company policies and procedures.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Entered data into accounting system to maintain accurate financial records.
- Verified accuracy of coding on invoices prior to processing payments.
- Reconciled vendor statements, investigated, and resolved discrepancies.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Prepared checks for payment of vendor invoices on a timely basis.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Maintained organized records of transactions and reconciled accounts monthly.
- Managed vendor relationships through prompt communication regarding payment status and inquiries, professionally.
- Monitored due dates for payments to ensure timely disbursements consistently.
- Took advantage of discount opportunities by paying vendors within payment terms.
- Worked with purchasing group to resolve purchase order matching issues.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Prepared and updated vendor files, tax documents and insurance information.
- Provided support during internal and external audits as necessary.
- Assisted with month-end closing activities as needed.
- Conducted regular reviews of accounts payable team to maximize cash flow efficiency.
- Collaborated with team members to manage workload and meet deadlines.
Accounts Payable Coordinator
Del Air Heating & Air Conditioning
Sanford, Florida
09.1996 - 10.2008
- Handled high-volume invoice processing with minimal supervision.
- Processed vendor invoices for timely payment and accurate record-keeping.
- Reconciled accounts with vendors to resolve discrepancies efficiently.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Coordinated with internal departments to verify invoice accuracy and legitimacy.
- Managed payment schedules to ensure compliance with company policies.
- Maintained organized records of transactions in accounting software systems.
- Verified accuracy of invoices and resolved discrepancies with vendors promptly.
- Maintained organized records of transactions and reconciled accounts monthly.
- Communicated with vendors regarding payment status and inquiries professionally.
- Monitored due dates for payments to ensure timely disbursements consistently.
- Processed invoices and payments in accordance with company policies and procedures.
- Prepared checks for payment of vendor invoices on a timely basis.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Managed vendor relationships through prompt communication of payment information.
- Coded invoices to maintain organized and accurate records.
- Provided support during internal and external audits as necessary.
Skills
- Accounts payable specialist with 29 years of experience
- Proficient in full cycle accounts payable
- 3-way match invoice processes
- High-volume invoice processing
- Purchase order processing
- Purchase order accuracy review
- Vendor relationship management
- Data entry accuracy
- Vendor statement reconciliation
- Account reconciliation
- Payment scheduling
- Impactful problem solving of vendor invoice discrepancy resolution
- Exceptional attention to detail, organizational skills, and prioritizing abilities
- Excellent communication and writing skills
- invoice coding
- Able to multitask with time management deadlines
- Accounts payable expertise
- Critical thinking
- Account reviewing
- Vendor engagement
- Credit card reconciliation
- Month-end closing
- Problem resolution
- 1099 preparation
Timeline
Accounts Payable
Norlee Group/ Adkins Electric
09.2013 - 01.2026
Accounts Payable Coordinator
Del Air Heating & Air Conditioning
09.1996 - 10.2008