Susan Elliott
Columbia,North Carolina
Overview
27
27
years of professional experience
Work History
Sales Associate
Atlantic Building Supply
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Rural Mail Carrier
USPS
10.2004 - 08.2023
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Organized mail ahead of delivery runs for correct routing.
Server/ Dishwasher
Columbia Crossing Restaurant
05.2020 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server/Restaurant Hostess
Sentell's Restaurant
02.1997 - 04.2004
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Business Administration
College of The Albemarle
Elizabeth City, NCHigh School Diploma -
Columbia High School
Columbia, NC06.1990
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Adapt to diverse groups
Timeline
Sales Associate
Atlantic Building Supply
08.2023 - Current
Server/ Dishwasher
Columbia Crossing Restaurant
05.2020 - 10.2022
Rural Mail Carrier
USPS
10.2004 - 08.2023
Server/Restaurant Hostess
Sentell's Restaurant
02.1997 - 04.2004
Business Administration
College of The Albemarle
High School Diploma -
Columbia High School
Similar Profiles
Dominic StullDominic Stull
Customer Service Representative/ Installation at Atlantic Building SupplyCustomer Service Representative/ Installation at Atlantic Building Supply
Coyt ParkerCoyt Parker
Branch Manager at Atlantic Coast Electric SupplyBranch Manager at Atlantic Coast Electric Supply
Logan CopelandLogan Copeland
Assistant Branch Manager at Mid Atlantic Roofing SupplyAssistant Branch Manager at Mid Atlantic Roofing Supply
Wanda LivermanWanda Liverman
Custodian/Bus Driver at Tyrrell County Public SchoolsCustodian/Bus Driver at Tyrrell County Public Schools
Jimmy GibbsJimmy Gibbs
Part-time Maintenance and Repair Technician at Tyrrell County Inner Banks HotlinePart-time Maintenance and Repair Technician at Tyrrell County Inner Banks Hotline