Susan Fisher
Roosevelt
Summary
Detail-oriented manager with expertise in operations management and compliance. Known for implementing effective inventory practices and fostering strong team collaboration to improve efficiency and service quality.
Overview
20
20
years of professional experience
Work History
Hourly Manager
Burger King
Show Low, AZ
03.2024 - 03.2026
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained new employees on customer service protocols and operational procedures.
- Implemented inventory management practices to reduce waste and improve efficiency.
- Coordinated staff schedules to optimize labor costs and enhance team performance.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Managed and motivated employees to be productive and engaged in work.
Home Health Aide
Morin's Construction
Show Low, AZ
10.2021 - 02.2024
- Provided personal care assistance, ensuring comfort and safety for clients in home environments.
- Assisted with daily living activities, promoting independence and enhancing quality of life for clients.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed individualized care plans, collaborating with families and healthcare teams for optimal outcomes.
- Evaluated client progress regularly, adjusting care strategies to improve overall well-being.
- Implemented effective communication strategies to address client needs and coordinate services efficiently.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Kitchen Manager
White Mountain Meals on Wheels
Show Low, AZ
06.2006 - 08.2021
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Developed and implemented menus that met nutritional standards and client preferences.
- Managed inventory control, reducing waste through effective stock rotation strategies.
- Trained and supervised kitchen staff, enhancing team efficiency and productivity.
- Collaborated with volunteers to streamline meal preparation processes and improve service delivery.
- Coordinated special dietary requests, ensuring individualized meal plans were effectively executed.
- Established vendor relationships to source quality ingredients while managing costs efficiently.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Calculated prices of ingredients to monitor food costs and control expenses.
Education
No Degree - Business
Northland Pioneer College
Show Low, AzHigh School Diploma -
Claremont High School
Claremont, CA06-1982
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Documentation and reporting
- Operations management
- Shift scheduling
- Conflict resolution
Timeline
Hourly Manager
Burger King
03.2024 - 03.2026
Home Health Aide
Morin's Construction
10.2021 - 02.2024
Kitchen Manager
White Mountain Meals on Wheels
06.2006 - 08.2021
No Degree - Business
Northland Pioneer College
High School Diploma -
Claremont High School