Susan Gipson
Cartersville,GA
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
3
3
years of professional experience
Work History
Sales Associate
Goodwill
Cartersville, GA
06.2020 - 07.2023
- Cleaned shelves, counters and tables to maintain organized store.
- Prepared merchandise for purchase or rental.
- Received and displayed product shipments on store retail shelves upon delivery.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Collected payments and provided accurate change.
- Bagged or packaged purchases and wrapped gifts.
- Handled customer complaints in a professional manner.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Cass High School
Cartersville, GA05-1985
Skills
- Product Sales
- Payment Processing
- Customer Needs Assessment
- Positive and Professional
- Cash Handling Accuracy
- Written and Oral Communication Skills
- Stocking and Receiving
- Problem-Solving Skills
- Exceptional Customer Service
- Policy and Procedure Adherence
- Store Opening and Closing
- Teamwork and Collaboration
- POS System Operation
- Retail Store Operations
- Listening Skills
- Reliable and Punctual
- Building Rapport
Affiliations
- Attends church twice a week
- I love to attend my grandchildren's sports activities when I am available.
References
References available upon request.
Timeline
Sales Associate
Goodwill
06.2020 - 07.2023
High School Diploma -
Cass High School
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