Susan Gomez
Apple Valley,CA
Summary
Experienced with managing patient referrals and coordinating communication between healthcare providers. Uses organizational skills to streamline referral processes and enhance patient care. Strong understanding of healthcare systems and adept at multitasking in fast-paced environments.
Experienced healthcare professional prepared for role of Surgery Scheduling Coordinator. Adept at optimizing surgery schedules to maximize efficiency and patient care. Known for strong team collaboration and flexibility in adapting to changing needs. Possesses excellent organizational skills and attention to detail, ensuring seamless operational workflows.
Experienced with maintaining and organizing medical records. Utilizes strong attention to detail and data management skills to ensure accurate and confidential patient information. Track record of enhancing office productivity through effective records management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Referral Coordinator/Medical Records/Front Office Receptionist
Dr. Dana Petrus
08.2022 - Current
- Submit and obtain Authorizations from Patients Insurance Carrier
- Inform Patients of Lab and Radiology Results
- Schedule Specialist appointments for patients when required
- Obtain Medical Records
- Submit proper forms for medication Prior Authorizations
- Familiar with Epic program, Carelon, E-Clinical 12 and Tricare
- Schedule New and follow up appointments
Customer Service Representative
Adecco
01.2021 - 05.2022
- Assist Potential employees with onboarding
- Provide Assistance to client scheduling Covid Vaccine Appointments
- Answered 20-30 incoming calls
- Entering information into Data Base
Surgery Scheduler/Referral Coordinator/Medical Assistant
Tehrani Plastic Surgery
04.2012 - 01.2020
- Coordinate outpatient / Inpatient Surgeries and pre-operative appointments
- Request authorizations for procedures
- Transport surgical equipment to and from surgical center
- Sterile Technique knowledgeable
- Treat patients for nurse visits/ post-operative visits and treatments which consist of breast tissue expansions
- Removal of JP tubes, sutures and staple removal
- Lymphatic Massages, ultrasound treatments
- Remove and Replacement of Wound Vac Dressings
- Order all Medical supplies for surgical procedures
- Assist surgeon in all office surgical procedures including liposuction, Breast Implant Removal, Mini Tummy Tucks
- Excisions and biopsies of skin lesions
- Transcribe all nurse visits and procedures in EMR system
Education
Victor Valley College -
Victor Valley College
01.2025
Educorp Career College -
Educorp Career College
05.2022
Skills
- Epic
- E-Clinical 12
- Planning and Organizing
- Medical Front Office management
- Excellent communication
- Flexible
- Quick thinker
- Adaptability
- Problem solving
Certification
Medical assistant, EKG, phlebotomy
Languages
Spanish
Native or Bilingual
Timeline
Referral Coordinator/Medical Records/Front Office Receptionist
Dr. Dana Petrus
08.2022 - Current
Customer Service Representative
Adecco
01.2021 - 05.2022
Surgery Scheduler/Referral Coordinator/Medical Assistant
Tehrani Plastic Surgery
04.2012 - 01.2020
Victor Valley College -
Victor Valley College
Educorp Career College -
Educorp Career College
Medical assistant, EKG, phlebotomy
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