Susan Gonzales
Belton
Summary
Adept at managing electronic medical records and ensuring regulatory compliance, I excelled at Children’s Medical Center Dallas by enhancing data accuracy and patient satisfaction. Leveraging outstanding customer service and technical skills, I significantly improved document processing efficiency and quality control, becoming a key asset in streamlining healthcare information management.
Overview
13
13
years of professional experience
Work History
Medical Records and Health Information Technician
Children’s Medical Center Dallas
Dallas
01.1999 - 10.2011
- Scheduled appointments and updated calendars for medical staff based on patient records.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Analyzing physician orders, discharge summaries and other reports for physician signatures prior to filing them in the patient's chart.
- Pudge old records.
- Prepped documents with correct barcodes to scan into electronic medical record.
- Quality check and control.
- Answer phone calls from physicians office for release of information.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05-1997
Skills
- Electronic medical records
- Regulatory compliance
- Data entry
- Skilled in working all major office equipment
- Outstanding customer service skills
Timeline
Medical Records and Health Information Technician
Children’s Medical Center Dallas
01.1999 - 10.2011
High School Diploma -
Grand Prairie High School