- I participate in low-impact exercises to strengthen core muscles
- Outdoor Recreation
- Food Tourism
- High-Intensity Interval Training
- Dancing
- Gardening
- Baking
- Gym Workouts
Susan Halladay
Mattituck
Summary
Dynamic professional with a strong background in training and development. Expertise in leading initiatives that improve team performance and operational protocols. Committed to fostering a culture of excellence and enhancing guest experiences in a fast-paced environment. knowledge of wix and bookify
Results-driven manager with extensive experience in customer service and staff training. Proven ability to enhance operational efficiency and elevate guest satisfaction through effective scheduling and process optimization.
Overview
27
27
years of professional experience
Work History
Manager on Duty
Jamesportbaysuites
South Jamesport, NY
06.2014 - Current
- Supervised daily operations to ensure guest satisfaction and adherence to service standards.
- Led staff training initiatives, enhancing team performance and operational efficiency.
- Coordinated front desk activities, optimizing check-in and check-out processes for improved guest experiences.
- Implemented inventory management procedures, reducing waste and ensuring adequate stock levels.
Special Education Paraprofessional
Mattituck School District
Mattituck, NY
01.1999 - 06.2023
- Assisted teachers in implementing individualized education plans and adapting lesson materials for diverse learning needs.
- Supported classroom management by reinforcing positive behavior and promoting social skills among students.
- Collaborated with special education staff to develop and maintain effective communication strategies with parents and guardians.
- Monitored student progress, providing feedback to educators on performance and areas needing additional support.
Lifeguard Instructor
Brookhaven National Laboratory
Brookhaven, NY
01.2004 - 05.2015
- Instructed lifeguard training courses, ensuring compliance with safety regulations and standards.
- Developed lesson plans focused on aquatic safety and emergency response techniques.
- Evaluated trainee performance through practical assessments and provided constructive feedback.
- Coordinated training schedules to maximize resource utilization and participant engagement.
Head Ocean Lifeguard
Yardarm
Westhampton Beach, NY
05.2007 - 05.2014
- Monitored beach conditions and ensured swimmer safety through vigilant observation and quick response to emergencies.
- Implemented safety protocols and maintained equipment, enhancing operational readiness for rescue situations.
- Trained junior lifeguards on emergency procedures and effective communication techniques for high-pressure scenarios.
- Collaborated with local authorities to conduct beach cleanups, promoting environmental awareness among visitors.
Education
Associate of Arts - Physical Therapy Assistant
Santa Monica College
Santa Monica, CA06-1982
Skills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
Accomplishments
I am a paddle board instructor and an ocean lifeguard, swim instructor managed fitness Studios in my earlier work and also taught fitness step 20 years personal training and many things fitness for years. I am very good with people and developing internet presences.
Interests
Timeline
Manager on Duty
Jamesportbaysuites
06.2014 - Current
Head Ocean Lifeguard
Yardarm
05.2007 - 05.2014
Lifeguard Instructor
Brookhaven National Laboratory
01.2004 - 05.2015
Special Education Paraprofessional
Mattituck School District
01.1999 - 06.2023
Associate of Arts - Physical Therapy Assistant
Santa Monica College