Susan Houchin
Arnoldsburg,WV
Summary
Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher.
Experienced with not only elementary and high school but also college teaching in both online and face-to-face environments.
Compassionate Mental Health Professional with experience in various therapeutic methods, including cognitive behavioral therapy and mindfulness. Strengths include active listening, problem-solving, and empathy for patients of diverse backgrounds. Previous work impact includes improved patient outcomes through personalized treatment plans and fostering trust-based relationships.
Highly organized and detail-oriented administrative professional excels in office management and special projects.
Seasoned Administrator with background in managing office operations, coordinating with multiple departments, and improving administrative processes. Known for strength in strategic planning, team leadership and problem-solving. Demonstrated ability to streamline office operations for efficiency and productivity. Proven track record of positive impact on workplace environment and staff morale. Successful grant writer.
Overview
44
44
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Substitute Teacher
Calhoun County Schools
Marion, WV
01.2025 - Current
- Delivered lessons in various subjects for diverse student groups.
- Managed classroom behavior and maintained a positive learning environment.
- Collaborated with teachers to ensure curriculum alignment and instructional support.
Social Worker
Department of Health and Human Resources
Glenville, West Virginia
01.2012 - 01.2015
- Conducted assessments to identify client needs and appropriate services.
- Developed and implemented individualized service plans for diverse populations.
- Facilitated support groups to enhance client coping skills and community connections.
- Collaborated with community organizations to coordinate resources for clients.
- Write and attend court to recommend actions necessary for safety of minors.
- Placement and supervision of children in placement. Work with family to reunite when possible.
- Attend hearings for adoptions and follow up until child is adult.
- Resolve any disruptions to placement.
- Assist child protective services with emergency removals and care.
- All court reports and visits every 30 days with children and families.
- Maintained accurate case records in compliance with departmental policies.
- Provided crisis intervention and emotional support during challenging situations.
- Developed individualized service plans with clients to address their identified goals.
Online College Instructor Business
Capella University
Clarksburg
01.2001 - 01.2008
- Developed engaging course materials for diverse student populations for Business.
- Facilitated interactive discussions to enhance student learning experiences.
- Evaluated student progress through assignments and assessments.
- Provided academic support and mentorship to students in various subjects.
- Promoted an atmosphere of respect for diversity in the classroom setting.
- Maintained accurate records of student attendance, grades, and academic progress.
- All courses were online.
CEO
Stewart Community Home, Inc.
Columbus, ND
04.2004 - 04.2007
- Home was permanent housing for homeless, mentally ill population from 18 up. Served 3 meals and snacks, all activities, classes, medication management.
- Led strategic planning initiatives for community development projects.
- Oversaw financial management to ensure sustainable operations and growth.
- Fostered partnerships with local organizations to enhance service delivery.
- Guided leadership team in setting organizational objectives and goals.
- Developed outreach programs to increase community awareness and support.
- Managed risk assessment processes to ensure compliance with regulations.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Executed on-time, under-budget project management to adhere to project road map.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Write grants that sustained the organization and regained grants previously lost.
- Moved organization from deficit to positive cash flow.
- Exceeded all grant requirements of 3 million yearly.
College of Education Adjunct Professor Online
University of Maryland, College Park
Adelphia, MD
01.2002 - 01.2007
- Developed course materials for diverse educational topics and student needs.
- Delivered engaging lectures to enhance student understanding and participation.
- Facilitated group discussions to encourage critical thinking among students.
- Evaluated student assignments and provided constructive feedback for improvement.
- All courses delivered online.
County Director
Westbrook Heath, Inc.
Parkersburg, WV
05.2002 - 01.2004
- Oversaw community health programs and initiatives for diverse populations of community mental health in 3 counties. Was named HIPPA security Officer for agency.
- Collaborated with local agencies to enhance service delivery and outreach efforts.
- Managed staff schedules and coordinated training sessions for program effectiveness.
- Review all charts to be certain they meet medicaid charting requirements.
- Move Roane from deficit to positive revenue.
- Evaluate all employees and hold weekly team meeting to address needs.
- Attend all administrative meetings in Parkersburg office.
- Maintain a caseload of clients.
- On rotation for Emergency On Call and commitments.
- Discharge planning for clients hospitalized.
- Assist administratively in Calhoun and Riply office as needed.
- Evaluated program performance and implemented improvements for better outcomes.
- Provided guidance and support to team members in daily operational tasks.
- Provided guidance to department directors on policy implementation.
- Ensured compliance with all applicable laws, regulations, and ordinances.
- Maintained relationships with local, state, and federal government agencies.
College of Education Adjunct Professor
Glenville State College
Glenville, WV
09.2001 - 01.2004
- Developed engaging course materials for diverse student populations for Business courses and Computer Science.
- Facilitated interactive discussions to enhance critical thinking skills.
- Evaluated student performance through exams and assignments.
- Evaluated student performance through grading of assignments and examinations.
- Provided instruction in classroom setting to undergraduate students.
- Prepared reports on student progress and achievements within the college of education.
Casemanager and Discharge Planner
Summit Center
Clarksburg, WV
01.1982 - 01.1998
- Coordinated client assessments and developed personalized care plans.
- Facilitated communication between clients and service providers.
- Monitored client progress and adjusted care plans as needed.
- Conducted regular follow-ups to ensure service delivery compliance.
- Provided crisis intervention and support during emergencies.
- Collaborated with interdisciplinary teams to enhance client services.
- Maintained accurate case records and documentation systems.
- Educated clients about available resources and support options.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Discharge planning and follow up for hospitalized clients.
- Coordinate clients with staff physician.
- Conducted groups such as Aftercare for long term clients.
- Maintained accurate case records and documentation according to agency guidelines.
Education
Master of Science - Business Administration And Management
University of Maryland, College Park
College Park, MD 01.1998 - 05.2002
Bachelor of Science - Behavioral Sciences
Glenville State College
Glenville, WV 01.1990 - 12.1993
Skills
- Classroom management
- Lesson planning
- Curriculum alignment
- Assessment development
- Extensive communication and behavioral health knowledge
- Crisis intervention
- Client assessment
- Individualized service planning
- Community collaboration
- Team leadership
- Mentorship and guidance
- Multi-subject instruction
- Group and individual instruction
- Classroom organization
- Student engagement
- Records management
- Organizational growth
- Results-focused
- Compliance
- Complex Problem-solving
- Analytical skills
- Student records management
- Medicaid charting
- Multidisciplinary experience in multiple areas
Certification
- Emergency Medical Tech
- Trainer for Red Cross in Aed, CPR and First Aid for adults and pediatrics.
Timeline
Substitute Teacher
Calhoun County Schools
01.2025 - Current
Social Worker
Department of Health and Human Resources
01.2012 - 01.2015
CEO
Stewart Community Home, Inc.
04.2004 - 04.2007
County Director
Westbrook Heath, Inc.
05.2002 - 01.2004
College of Education Adjunct Professor Online
University of Maryland, College Park
01.2002 - 01.2007
College of Education Adjunct Professor
Glenville State College
09.2001 - 01.2004
Online College Instructor Business
Capella University
01.2001 - 01.2008
Master of Science - Business Administration And Management
University of Maryland, College Park
01.1998 - 05.2002
Bachelor of Science - Behavioral Sciences
Glenville State College
01.1990 - 12.1993
Casemanager and Discharge Planner
Summit Center
01.1982 - 01.1998