Jasmine Brown
Gary,IN
Summary
Seasoned Transportation Specialist with a proven track record at Schneider National, adept in inventory management and customer service. Excelling in adaptability and interpersonal skills, I significantly enhanced route efficiency and client satisfaction. Expert in maintaining compliance with DOT regulations and resolving high-volume customer disputes, I am a quick learner committed to operational excellence.
Overview
5
5
years of professional experience
Work History
Transportation Specialist
Schneider National
01.2023 - Current
- Safely transported goods to Walmarts and Sam Clubs across the regional and long-haul routes
- Conducted pre-trip and post-trip inspections, reporting mechanical issues for prompt repair
- Maintenaned accurate logbooksk using specific software or manual methods to ensure compliance with DOT regulations
- Colaborated wth dispachers to optimize delivery routes and minimize delays as well as resolved customer concrns and provided professional communications
Customer Service Agent
Indiana Toll Road
01.2021 - 01.2023
- Claddified all vehicles passing through toll lanes in accordance with procedural requirements
- Collected tolls, provided change and issues receipts to motorist quickly to maintain traffic flow
- Operated toll collection equipment and processed toll payments accurately
- Monitored toll lane activity and generated operational reports
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolved concerns
- Provided information regarding charge accounts and loyalty programs
Dump Truck Operator
Lake County Highway Department
01.2020 - 01.2021
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution
- Operated with safety and skill to avoid accidents and delays
- Maintained truck logs and time recordings as required by state and company policies and regulations
- Hauled materials for road construction, large industrial use, construction and agriculture
- Maximized load safety by balancing, securing and weighing products
- Removed snow, ice and debris from roadways and storms to clear major transportation routes
- Patched broken pavement for safe travel by dumping, spreading and temping asphalt
Education
Class A CDL Holder -
KLLM Truck Driving School
01.2018
South Suburban College of Cook County
Chicago Heights, IL01.2018
High School Diploma -
Westside High School
Gary, IN01.2008
Skills
- Customer Service
- Time Management
- Adaptability
- Interpersonal Skills
- Dependable Worker
- Inventory Management
- Team Player
- Client Resolution
- Accurate Recordkeeping
- Document and Records Management
- Quick Learner
- Dispute Resolution
- High-Volume Environments
- Strong Telephone Etiquette
Timeline
Transportation Specialist
Schneider National
01.2023 - Current
Customer Service Agent
Indiana Toll Road
01.2021 - 01.2023
Dump Truck Operator
Lake County Highway Department
01.2020 - 01.2021
Class A CDL Holder -
KLLM Truck Driving School
South Suburban College of Cook County
High School Diploma -
Westside High School