Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Head CashierHead BakerCustomer Service CashierWork Type
Full TimeLocation Preference
On-SiteLocation: Clinton, IA
Open to relocation: Yes
Open To Work
Susan Kuprian
Clinton,IA
Work Preference
Summary
Dynamic and detail-oriented professional with excelling in customer service, cash handling, management and baking. Proven ability to foster client relationships and implement efficient organizational systems. Recognized for multitasking and effective communication, ensuring smooth operations and a positive customer experience. A fast learner committed to delivering excellence in every task.
Overview
35
35
years of professional experience
Work History
Secretary
Ron & Suziee's Renovations
Altamont, NY
01.2020 - 01.2022
- Managed calendar of important meetings and events to ensure timely preparation and attendance.
- Developed and implemented efficient filing systems to organize documents for easy retrieval.
- Streamlined office supplies inventory process to ensure timely ordering and availability of materials.
- Maintained office supplies inventory by checking stock and placing orders.
- Cultivated strong working relationships with clients to enhance collaboration and communication.
Secretary
S & S Home Improvements
Williamstown, Ma
01.2022 - 02.2024
- Managed calendar of meetings and events to ensure seamless scheduling and timely attendance.
- Developed and implemented efficient filing systems to organize documents for easy retrieval.
- Streamlined office supplies inventory process to facilitate timely ordering and availability of materials.
- Cultivated strong working relationships with clients to enhance communication and collaboration.
Head Baker
Old Country Buffet
Kenosha, Wisconsin
03.1998 - 05.2005
- Led daily baking operations to ensure fresh and quality products.
- Developed new recipes to enhance menu offerings and customer satisfaction.
- Managed inventory of baking supplies to maintain optimal stock levels.
- Collaborated with kitchen staff to streamline production processes and workflows.
- Ensured compliance with health regulations and food safety standards consistently.
- Trained and supervised baking staff on techniques and safety procedures.
Head Cashier
KMart
Burlington, WI
03.2006 - 02.2007
- Managed team of cashiers, overseeing daily tasks to ensure efficient operations.
- Trained new cashiers on money exchange procedures, guest check-out processes, and customer interaction.
- Delivered quick, professional, and friendly check-out experience to customers.
- Utilized customer service and problem-solving skills to resolve customer complaints quickly and efficiently.
- Provided excellent customer service by responding promptly to inquiries or requests from customers or staff members.
- Balanced cash drawer and performed daily audit procedures.
- Handled large amounts of money and supported accuracy of financial transactions.
- Managed refunds and exchanges in accordance with store policy while maintaining a positive attitude towards customers.
- Processed payments using various methods such as credit cards, debit cards, checks, and gift cards.
- Refunded customers and returned items for product issues.
- Verified customer identification for age-restricted items.
- Executed daily cash transactions with precision, ensuring accurate financial handling.
- Enforced all front-end policies and procedures including dress code and attendance.
- Supervised others and provided on-the-job training.
- Trained new staff members on cash register operations as well as store policies and procedures.
- Assisted managers with store training to promote smooth operations.
Education
GED -
Gateway Technical College
Kenosha, WI05-1994
Skills
- Appointment scheduling
- Phone reception and etiquette
- Customer relationship management
- Filing experience
- Attention to detail and organized
- Task prioritizing and multitasking
- Excellent communication skills
- Teamwork and collaboration skills
- Customer service
- Extremely Patient and empathetic
- Fast learner
- Cash handling expertise
- Baking techniques
- Pastry preparation
- Experience running busy bakery
- Accurate order fulfillment
Affiliations
Love to bake and develop new recipies for my family and friends
Timeline
Secretary
S & S Home Improvements
01.2022 - 02.2024
Secretary
Ron & Suziee's Renovations
01.2020 - 01.2022
Head Cashier
KMart
03.2006 - 02.2007
Head Baker
Old Country Buffet
03.1998 - 05.2005
GED -
Gateway Technical College
References
References available upon request