Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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Susan Marriott

Scottsdale,AZ

Summary

Dynamic Vice President of Operations at Radnet Mgmt, Inc, skilled in strategic planning and organizational development. Successfully enhanced customer satisfaction and increased profits through process improvements and effective team leadership. Championed employee development initiatives, fostering a high-performance culture while managing cross-functional teams to achieve optimal business outcomes.

Overview

22
22
years of professional experience

Work History

Vice President of Operations

Radnet Mgmt, Inc
01.2001 - 01.2023
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
  • Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Championed employee development programs to enhance skills, increase retention rates, and build a high-performance workforce.
  • Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
  • Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Education

Certified Medical Transcriptionist - Medical Transcription

California Paramedical And Technical College
Riverside, CA

Some College (No Degree) - Business Management

Mt. San Jacinto Community College
San Jacinto, California

Skills

  • Strategic planning and execution
  • Organizational development
  • Cost analysis and savings
  • Business development
  • Budget control
  • Facilities management
  • Operations management
  • Leadership training
  • Process improvements
  • Cross-functional team management
  • Customer relations

Affiliations

  • Secretary, Arizona Endurance Ride Conference

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Animal Care
  • Reading
  • I participate in a variety of outdoor recreational activities
  • Volunteering at local animal shelters and rescue organizations
  • Hiking
  • Mindfulness Practices
  • Horseback Riding
  • Dancing
  • Stand-up Paddleboarding (SUP)
  • Music
  • Animal Welfare Advocacy

Timeline

Vice President of Operations

Radnet Mgmt, Inc
01.2001 - 01.2023

Certified Medical Transcriptionist - Medical Transcription

California Paramedical And Technical College

Some College (No Degree) - Business Management

Mt. San Jacinto Community College
Susan Marriott