Susan Melton
Port St Lucie,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
National Maintenance Services Inc
10.2022 - 01.2024
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Vice President of Operations
Sea Turtle Plumbing LLC
01.2019 - 07.2022
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Identified opportunities to improve business process flows and productivity.
- Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
- Supported project management team for optimal performance.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
Education
High School Diploma -
Indian River State College
3209 Virginia Ave. Ft Pierce, Fl 3498106.1991
Skills
- Appointment Scheduling
- Calendar Management
- Research
- Workflow Optimization
Timeline
Administrative Assistant
National Maintenance Services Inc
10.2022 - 01.2024
Vice President of Operations
Sea Turtle Plumbing LLC
01.2019 - 07.2022
High School Diploma -
Indian River State College
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