Susan Melton
Port St Lucie,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
National Maintenance Services Inc
12 South Dixie Hwy # 3 Lake Worth, FL. 33460
10.2022 - 01.2024
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Vice President of Operations
Sea Turtle Plumbing LLC
2871 SE East Blackwell Dr Port St Lucie, Fl 34952
01.2019 - 07.2022
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Identified opportunities to improve business process flows and productivity.
- Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
- Supported project management team for optimal performance.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
Education
High School Diploma -
Indian River State College
3209 Virginia Ave. Ft Pierce, Fl 3498106.1991
Skills
- Appointment Scheduling
- Calendar Management
- Research
- Workflow Optimization
Timeline
Administrative Assistant
National Maintenance Services Inc
10.2022 - 01.2024
Vice President of Operations
Sea Turtle Plumbing LLC
01.2019 - 07.2022
High School Diploma -
Indian River State College