Susan Phillips
Wichita Falls,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, loyalty, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Organized and motivated individual who is looking for an opportunity to enhance abilities while contributing to company growth.
Overview
27
27
years of professional experience
Work History
Property Manager
Raintree Apartments
Wichita Falls, TX
03.2009 - Current
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Sales Representative
State Farm Insurance Inc
Wichita Falls, TX
08.1997 - 06.2009
- Processed customer payments, issued refunds, and updated billing records accordingly.
- Performed data entry into various computer systems accurately and efficiently.
- Identified opportunities to increase revenue through cross-selling or upselling techniques.
- Provided quotes for potential customers by utilizing company software.
Property Manager
National Property Management
Wichita Falls, TX
06.2003 - 03.2009
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Processed evictions when necessary in accordance with state laws and procedures.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Education
Bachelors of Business Administration - Marketing
Wichita Falls High School
Wichita Falls, TX05-2002
Skills
- Tenant relations
- Marketing and Advertising
- Property Inspections
- Compliance Monitoring
Timeline
Property Manager
Raintree Apartments
03.2009 - Current
Property Manager
National Property Management
06.2003 - 03.2009
Sales Representative
State Farm Insurance Inc
08.1997 - 06.2009
Bachelors of Business Administration - Marketing
Wichita Falls High School
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