Susan Sheffield
Tahoe Cross Country
Alpine Meadows,CA
1
Certification
30
years of professional experience
I'm committed to excellent communications and to promoting a positive, thriving work environment that includes balance, wellness and safety. I am well organized and enjoy supporting my coworkers. I'm gifted at working with all ages and personalities.
Work History
Sales Associate
4 Years- Sold Nordic ski passes, equipment, and clothing, enhancing customer experience. Merchandised retail items, and assisted with rental equipment including the kids programs. Performed basic all-around tasks of a non-profit, including excellent customer service.
Sales Associate
- Sold and merchandised high-end clothing for a premier outdoor equipment store.
Assistant Gardener
1 Year- Planted and maintained garden beds to enhance aesthetic appeal and support biodiversity. Educated visitors about plants and facility, fostering appreciation and knowledge of horticulture. Contributed to fundraising events to enhance community support and engagement.
- Assisted in planting, maintaining, and harvesting various botanical specimens.
Concierge
2 Years- Coordinated and arranged onsite problem solving for worldwide organization. Exceeded high guest expectations for short-term stays at luxury properties in Lake Tahoe.
- Delivered exceptional guest service by anticipating needs and resolving concerns promptly.
Coach
7 Years- Provided a safe, quality environment for outdoor education, ski coaching, biking and rock climbing instruction.
Inspector
1 Year- Educated contractors on storm water pollution prevention policies and coordinated environmental standards with contractors and other inspectors.
- Conducted thorough inspections of construction sites to ensure compliance with the water quality control board.
Field Technician
2 Years- Conducted pellet counts for ungulates in randomly located transects to assess population dynamics. Sampled biomass at predetermined study sites to compare with historical data on grazing resource availability. Compiled bio-statistics to support ecological research and resource management.
Intern
- Monitored groundwater wells in Lake Tahoe Basin to ensure water quality and compliance with environmental standards. Collected surface water samples for laboratory analysis. Examined and prioritized maintenance needs for erosion control projects to enhance environmental sustainability in the basin.
Trail Coordinator
4 Years- Recruited, trained, and supervised volunteer trail builders for Donner Rim Trail, enhancing project capacity and volunteer engagement. Negotiated with USFS, CA State Parks, Town of Truckee and private land owners, resolving complex issues to obtain land easements. Scouted and designed new trail segments for approval. Communicated with members of the Trust, donors and the board directors on project progress. Secured trail building grants, organized major fundraising events, and elevated public awareness of the project, driving community support and funding.
- Managed schedules and logistics for project planning and execution.
- Assisted in developing communication materials to raise awareness of land trust programs.
Event Manager
6 Years- Hosted the first FIS Sanctioned World Cup Telemark Ski Race in the US with 150 racers from eight countries in March 1996. Secured sponsorships for annual ski events, enhancing participation through PSIA instructional clinics, equipment demos, races, guided backcountry tours, and entertainment. Organized fundraising events, including a backcountry ski swap and the Banff Festival of Mountain Films, generating revenue and community engagement.
- Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
Sales Associate
5 Years- Sold and merchandised outdoor equipment and soft goods, enhancing product visibility. Assisted buyer with inventory control and attended trade shows and special events to promote offerings.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained and organized inventory, ensuring product availability and accessibility.
Education
Bachelor of Science - Psychology, Art History
Skills
Customer service
Strong organizational skills
Time management
Problem-solving skills
Teamwork and collaboration
Customized child care
Accomplishments
I created a small business with a craft I taught myself and sold my art at festivals and shops that sell locally handmade products.
Certification
- Wilderness First Responder and CPR certification, 2011 and 2015
- Leave No Trace Master Educator certification, 2011
- NOLS Instructor Course, 2011
- Level II Avalanche Training certification, 2005
- Level II PSIA Nordic Downhill Instructor certification, 2000
- Level I Trail Building Course, CA State Parks, 2003
Timeline
Sales Associate
Tahoe Cross Country
01.2020 - 01.2024Read More
Sales Associate
The Elephants Perch
01.2018 - 01.2018Read More
Assistant Gardener
The Sawtooth Botanical Garden
01.2017 - 01.2018Read More
Concierge
Exclusive Resorts
01.2013 - 01.2015Read More
Coach
Outdoor Educator for Youth/Customized Child Care
01.2008 - 01.2015Read More
Inspector
Integrated Environmental Restoration Services
01.2007 - 01.2008Read More
Field Technician
Rocky Mountain Elk Foundation
01.2006 - 01.2008Read More
Intern
Placer County Water Quality
01.2006 - 01.2006Read More
Trail Coordinator
Truckee Donner Land Trust
01.2001 - 01.2005Read More
Event Manager
Pacific Crest Telemark
01.1994 - 01.2000Read More
Sales Associate
Alpenglow Sports
01.1994 - 01.1999Read More
Tufts University
Bachelor of Science from Psychology, Art History
Read More