SUSANA ESTEVEZ
Cudahy
Summary
Bilingual Pharmacy Technician with 2 years of hands-on experience in medication dispensing and multi-dose packaging. Demonstrates high productivity and efficiency while ensuring accuracy and confidentiality in prescription handling. Delivers patient-centered service in fast-paced environments, contributing to improved pharmacy operations.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Pharmacy Technician
Loving Hands Pharmacy
East Los Angeles, CA
07.2024 - Current
- Coordinated bubble and multi-dose medication packaging to enhance patient adherence.
- Managed pharmacy inventory by tracking expiration dates and removing outdated medications to ensure safety and compliance.
- Interpreted and processed medication orders under supervision of a pharmacist.
- Partnered with pharmacists on daily workflow and patient support needs.
- Oversaw stock organization and inventory control for medications, vials, and supplies.
- Created new customer profiles in pharmacy system to ensure accurate record-keeping, and update demographics, allergies, and new medications in pharmacy computer systems.
- Processed credit card transactions to facilitate customer payments.
Pharmacy Clerk
American Integrative Pharmacy
Torrance, CA
03.2024 - 04.2024
- Answered inquiries regarding refill dates and medication details, enhancing patient understanding and satisfaction.
- Submitted refill requests and coordinated follow-up calls to streamline prescription management process.
- Entered patient profile data and prescription orders to ensure accurate medication dispensing.
Pharmacy Technician Trainee
H. Claude Hudson Comprehensive Health Center
Los Angeles, CA
02.2024 - 03.2024
- Gained proficiency in prescription processing, ensuring timely medication delivery for patients.
- Coordinated with healthcare team members on medication orders and refills to streamline patient care.
- Delivered friendly, professional service to patients at the pharmacy counter
- Facilitated communication between customers and pharmacist regarding medication inquiries and provided Spanish translation support.
Warehouse Manager
FashionPass
Gardena, CA
05.2022 - 05.2023
- Trained team members and order fulfillment processes to enhance operational efficiency.
- Handled receiving, order tracking, and shipment processing for customer orders.
- Monitored staff performance and pinpointed areas for improvement to optimize team effectiveness.
- Supported shipping staff in meeting daily productivity goals through effective collaboration. to meet daily productivity goals.
- Communicated regularly with other departments regarding supply chain activities.
Field Service Assistant
KW International (Samsung)
Carson, CA
03.2018 - 04.2022
- Facilitated escalated service claim processing, ensuring timely completion of repair and warranty documentation.
- Coordinated service updates and scheduling details with clients and internal teams through email communications.
- Managed records and followed up on open service requests to ensure resolution and client satisfaction.
- Assisted with data entry and report preparation for administrative support.
Education
PHARMACY TECHNICIAN PROGRAM - Pharmacy Technician
Downey Adult School
Downey, CA11-2023
Skills
- Prescription processing and filling
- Medication dispensing
- Insurance verification
- Pharmaceutical calculations
- Inventory management
- Automated packaging systems
- Data entry
- HIPAA compliance
- Bilingual English/Spanish
- Multitasking
Personal Information
Title: Pharmacy Technician
Certification
California Pharmacy Technician License
COURSES
Cpr Training / American Heart Association
Timeline
Pharmacy Technician
Loving Hands Pharmacy
07.2024 - Current
Pharmacy Clerk
American Integrative Pharmacy
03.2024 - 04.2024
Pharmacy Technician Trainee
H. Claude Hudson Comprehensive Health Center
02.2024 - 03.2024
Warehouse Manager
FashionPass
05.2022 - 05.2023
Field Service Assistant
KW International (Samsung)
03.2018 - 04.2022
PHARMACY TECHNICIAN PROGRAM - Pharmacy Technician
Downey Adult School