Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Susana Garcia

El Paso,TX

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Goodwill Industries of El Paso Inc. Skilled in conflict resolution and cash handling, I significantly improved transaction efficiency. Demonstrated reliability and empathy, mastering product knowledge to boost sales and customer loyalty.

Overview

30
30
years of professional experience

Work History

Cashier

Goodwill Industries of El Paso Inc.
07.2021 - Current

I greet customers entering to the store.

I help customers to determine their needs.

I operate cash register to record transactions accurately and efficiently, and help customers to complete purchases and giving them a good experience in the Store.

I restockand organize merchandise in the floor.

I assist customers with Returns, refunds.and resolving transactions issues.

I maintain current knlowdge of store promotions and highlighted sales to customers.

I reconcile cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies

Jewelry Sales Associate

Liverpool De Mexico
04.1995 - 06.2021
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Streamlined inventory management processes to ensure accurate stock levels and easy access to merchandise.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Managed efficient cash register operations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.

Education

No Degree - N/A

Escuela Tecnica # 30
Cd Juarez Chihuahua
06-1982

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer relations
  • Order taking
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges

Timeline

Cashier

Goodwill Industries of El Paso Inc.
07.2021 - Current

Jewelry Sales Associate

Liverpool De Mexico
04.1995 - 06.2021

No Degree - N/A

Escuela Tecnica # 30
Susana Garcia