Proven customer service expert with a track record of enhancing customer satisfaction at Goodwill Industries of El Paso Inc. Skilled in conflict resolution and cash handling, I significantly improved transaction efficiency. Demonstrated reliability and empathy, mastering product knowledge to boost sales and customer loyalty.
I greet customers entering to the store.
I help customers to determine their needs.
I operate cash register to record transactions accurately and efficiently, and help customers to complete purchases and giving them a good experience in the Store.
I restockand organize merchandise in the floor.
I assist customers with Returns, refunds.and resolving transactions issues.
I maintain current knlowdge of store promotions and highlighted sales to customers.
I reconcile cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies