Susana Garcia
Frederick
Summary
Hardworking employee that pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities with Strong communication and interpersonal skills, Bilingual in English and Spanish. Motivated with experience in customer service and sales. First Aid and CPR certified with knowledge in CNA and medical terminology with hands-on experience Prepared to start career and make meaningful contributions with commitment and drive.
Overview
12
12
years of professional experience
Work History
Sales Agent
Barri Money Services
01.2018 - 04.2025
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of financial products or services to promote sales.
- Trained new employees on customer service, money handling and organizing strategies.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Cashier
El Rodeo Market
02.2013 - 09.2017
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Certificate - Medical Terminology
Great Plains Technology Center
Frederick, OK07-2025
Certificate - CNA
Great Plains Technology Center
Frederick, OK05-2025
License - Cosmetology
ITS Academy of Beauty
Lawton, OK03-2011
High School Diploma -
Davidson High School
Davidson, OK05-2008
Skills
- Excellent communication skills
- Teamwork and collaboration
- Listening skills
- Cash handling
- Medical terminology
- Relationship building
- Customer service
- Fluent in English & Spanish
- CPR
- First aid
Timeline
Sales Agent
Barri Money Services
01.2018 - 04.2025
Cashier
El Rodeo Market
02.2013 - 09.2017
Certificate - Medical Terminology
Great Plains Technology Center
Certificate - CNA
Great Plains Technology Center
License - Cosmetology
ITS Academy of Beauty
High School Diploma -
Davidson High School
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