Susana Gomez
Zion,IL
Summary
Dynamic Team Lead with a proven track record at Brilliant Gift LLC, excelling in coaching and mentoring while enhancing operational efficiency. Skilled in performance monitoring and employee training, I successfully expedited order processing and improved workflows, ensuring compliance with quality standards and fostering a collaborative team environment.
Overview
9
9
years of professional experience
Work History
Team Lead
Brilliant Gift Llc
01.2025 - 02.2026
- Led team to achieve operational efficiency through streamlined processes and effective resource management.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked effectively in fast-paced environments.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Adapted to various packing requirements for different products, maintaining high versatility.
Print Production
Chemical Light Inc
10.2016 - 01.2025
- Assisted in coordinating daily team activities to ensure smooth operations.
- Supported team members by providing training on safety protocols and operational procedures.
- Monitored workflows to identify areas for improvement and efficiency gains.
- Collaborated with colleagues to resolve issues and enhance team performance.
- Packaged products for safe transport, ensuring compliance with quality standards.
- Expedited order processing by efficiently picking, packing, and shipping customers'' orders.
Education
High School Diploma -
Warrentownship
Gurnee, ILSkills
- Attention to detail
- Coaching and mentoring
- Performance monitoring
- Employee training
Timeline
Team Lead
Brilliant Gift Llc
01.2025 - 02.2026
Print Production
Chemical Light Inc
10.2016 - 01.2025
High School Diploma -
Warrentownship