Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susana Lopez

El Paso ,TX.

Summary

Experienced Case Manager and Real Estate Agent with strong skills in client relations, case management, and real estate transactions. At Cesar Ornelas Injury Law Firm, I manage client cases, oversee claims processing, and support attorneys with legal documentation and administrative tasks. As a Real Estate Agent, I assist buyers and sellers in residential and commercial transactions. Bilingual in English and Spanish, with excellent communication and problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Case Manager

Cesar Ornelas Injury Law Firm
06.2024 - Current

• Conduct client intakes, gather case details, and initiate claims.

• Maintain regular follow-ups with clients to provide case updates and address concerns.

• Prepare and manage legal documents, including medical records, settlement demands, and case files.

• Coordinate with insurance companies, medical providers, and attorneys to facilitate case progression.

• Assist attorneys with cases

• Handle administrative duties such as data entry, scheduling, and client correspondence.

Real Estate Agent

Exp Realty
01.2024 - Current

• Represent buyers and sellers in residential and commercial real estate transactions.

• Conduct market analysis and provide clients with property evaluations.

• Negotiate contracts and facilitate smooth closing processes.

• Guide clients through financing options and home-buying strategies.

• Organize open houses and property showings.

Real Estate Agent

Realty One Group
08.2022 - 12.2023

• Assisted clients in buying and selling properties, offering market insights and guidance.

• Managed property listings, scheduled showings, and coordinated transactions.

• Negotiated offers and contracts to secure optimal terms for clients.

Licensed Insurance Sales Professional

Allstate Insurance
07.2019 - 12.2021

• Assessed clients’ financial needs and recommended tailored insurance products.

• Built strong client relationships, improving policy retention and increasing sales.

Sales Representative

Helzberg Diamonds
05.2015 - 12.2020

• Assessed clients’ financial needs and recommended tailored insurance products.

• Built strong client relationships, improving policy retention and increasing sales.

Education

BBA In Multidisciplinary Studies -

The University of Texas At El Paso
El Paso, TX
12.2019

Skills

    Case Management & Client Relations

    Legal Documentation & Claims Processing

    Buyer & Seller Representation (Residential & Commercial)

    Contract Negotiation & Transaction Coordination

    Strong Communication & Organizational Skills

    Bilingual (English & Spanish)

    Administrative & Research Skills

Timeline

Case Manager

Cesar Ornelas Injury Law Firm
06.2024 - Current

Real Estate Agent

Exp Realty
01.2024 - Current

Real Estate Agent

Realty One Group
08.2022 - 12.2023

Licensed Insurance Sales Professional

Allstate Insurance
07.2019 - 12.2021

Sales Representative

Helzberg Diamonds
05.2015 - 12.2020

BBA In Multidisciplinary Studies -

The University of Texas At El Paso
Susana Lopez