Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Susana Moon

Parker

Summary

Dynamic sales associate with a strong focus on customer service and teamwork. Committed to enhancing customer experiences through effective problem-solving and relationship building.

Overview

10
10
years of professional experience

Work History

Sales Associate

Famous Footwear Outlet
Allen, TX
07.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained store presentation by organizing merchandise displays and restocking shelves.
  • Collaborated with team members to achieve sales goals and improve customer service standards.
  • Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
  • Conducted inventory checks to maintain optimal stock levels and prevent shortages.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Cashier

HEB Grocery Store
Allen, TX
07.2023 - 07.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balance throughout shifts.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Assisted in training new cashiers on operational procedures and policies.

Courtesy Clerk

Kroger
Allen, TX
10.2016 - 12.2022
  • Assisted customers with inquiries, ensuring positive shopping experiences
  • Maintained cleanliness and organization of checkout areas, enhancing store presentation
  • Operated cash register efficiently, processing transactions accurately and swiftly
  • Stocked shelves with products, ensuring inventory levels met customer demand
  • Collaborated with team members to streamline workflow during peak hours
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Education

Bachelor of Science - English Literature

The University of Texas At Dallas
Richardson, TX
12-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Excellent people skills
  • Exceptional customer service
  • Relationship building

Languages

Spanish
Professional Working

Timeline

Sales Associate

Famous Footwear Outlet
07.2024 - Current

Cashier

HEB Grocery Store
07.2023 - 07.2024

Courtesy Clerk

Kroger
10.2016 - 12.2022

Bachelor of Science - English Literature

The University of Texas At Dallas