Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Timeline
Generic

Susanna Dejcz

Naples,United

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

FRONT DESK ASSISTANT Yoga Lab

01.2023 - Current
  • Received, screened and routed incoming calls.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Handled payment and bill processing, change giving and payment collecting for guests.

Tech Assistant

Naples Opera
02.2022 - 02.2022
  • Carried out day-day-day duties accurately and efficiently.
  • Temporary Festival job
  • Worked flexible hours; night, weekend.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Pediatric Dentistry Receptionist

Hakuna Matata Kids Dentistry
09.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

BACHELOR -

Florida Gulf Coast University
Estero, Florida
05.2026

HIGH SCHOOL DIPLOMA -

Naples High School
Naples, Florida
05.2022

Skills

  • Organization
  • Communication
  • Leadership
  • Team Builder
  • Time management
  • Adaptability
  • Telephone Skills

Certification

  • Real Estate License (Florida)- August 2023-Present
  • Microsoft Word I May 2017
  • Microsoft Powerpoint I May 2017
  • Microsoft Excel I May 2017
  • Adobe Photoshop I June 2020

Interests

  • Sports
  • Music
  • Cooking
  • Photography
  • Technology

Languages

German
Native or Bilingual
Polish
Native or Bilingual
English
Native or Bilingual

Timeline

Pediatric Dentistry Receptionist

Hakuna Matata Kids Dentistry
09.2023 - Current

FRONT DESK ASSISTANT Yoga Lab

01.2023 - Current

Tech Assistant

Naples Opera
02.2022 - 02.2022

BACHELOR -

Florida Gulf Coast University

HIGH SCHOOL DIPLOMA -

Naples High School

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Susanna Dejcz